Network Engineer

About the role

The Network Engineer at VB Spine plays a crucial role in supporting surgeons during life-changing spinal procedures. Reporting to the Director of Infrastructure, this position involves providing technical support for network infrastructure and internal desktop systems.

Responsibilities

• Configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and cloud-based network environments
• Proactively monitor network performance, availability, and security events to ensure optimal uptime
• Perform root cause analysis and lead hands-on resolution of complex network incidents and outages
• Lead by example through active participation in incident response, escalation management, and service restoration
• Plan and implement network changes, upgrades, and capacity planning initiatives to support business growth
• Administer and support network infrastructure, including firewalls, routers, switches, and load balancers
• Develop, maintain, and enforce network documentation, standards, diagrams, and operational procedures
• Communicate highly technical information to both technical and nontechnical personnel and collaborate closely with Cybersecurity and Infrastructure teams to implement and maintain security controls and best practices
• Manage network vendors, service providers, contracts, and escalations to ensure service quality
• Participate in on-call rotations and oversee after-hours maintenance activities as required

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field required. Substitutable experience may be considered in lieu of a bachelor's degree.
• Professional certifications (e.g., CCNA, CCNP, CompTIA Network+) or equivalent preferred.
• Minimum of 4 years of progressive IT experience within network operations or service delivery management roles.
• Proven experience in enterprise network administration or network management.
• Strong working knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN technologies.
• Expertise in Cisco, Infoblox, and Microsoft Azure environments.
• Hands-on experience with network hardware such as routers, switches, firewalls, and related infrastructure.
• Troubleshooting and root cause analysis skills in complex enterprise network environments.
• Experience using network monitoring, performance, and diagnostic tools.
• Demonstrated problem-solving and analytical capabilities.
• Strong communication, collaboration, and leadership skills.

Qualifications

• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong analytical, problem-solving, and decision-making skills.
• Occasional travel to company sites and vendor locations may be required.

Skills

• Technical proficiency in network administration and management.
• Strong understanding of cybersecurity principles and practices.
• Effective communication and collaboration skills.

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Ongoing training and professional development opportunities
• Opportunity to grow within a fast-paced, dynamic company