Network Engineer

About USP

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. USP values inclusive scientific collaboration and recognizes that attracting diverse expertise strengthens its ability to develop trusted public health standards. The organization fosters a culture that supports equitable access to mentorship, professional development, and leadership opportunities, ensuring broad participation in scientific leadership for stronger global health outcomes.

About the Role

The Network Engineer supports USP’s network infrastructure by assisting with routing and switching operations, troubleshooting network issues, and maintaining documentation. This role focuses on developing foundational networking skills while contributing to the stability, performance, and security of the enterprise network.

Responsibilities

• Assist in supporting network infrastructure, including basic break/fix tasks and routine installations.
• Troubleshoot and resolve entry-level network hardware and software issues under senior guidance.
• Monitor network activity to identify irregularities and escalate issues appropriately.
• Support network uptime and health monitoring to ensure availability of critical systems.
• Assist with IOS patch management tasks as directed.
• Help maintain network availability in alignment with Service Level Agreements.
• Participate in capacity and performance assessments to understand network growth needs.
• Provide input on network design improvements focused on routing and switching.
• Assist with coordination of vendors and service providers during project tasks.
• Create and maintain accurate network documentation following organizational SOPs.
• Research and recommend basic hardware or software updates to improve network performance.
• Support evaluation of new equipment for compatibility with existing systems.
• Participate in disaster recovery exercises and planning activities.
• Provide limited support for F5 load balancer tasks under supervision.
• Assist with Wi-Fi troubleshooting and basic wireless configuration tasks.
• Participate in on-call support and occasional off-hours maintenance/project work, including Saturdays and Sundays.
• Work onsite during the workweek.
• Perform other related duties as needed.

Requirements

• Bachelor’s degree (or equivalent work experience) in Information Technology, Computer Science, Engineering, or a related discipline from an accredited institution.
• Proven experience with Cisco networking technologies, backed by an active CCNA certification.
• Three (3) years of experience in network support, administration, or related IT functions.
• Foundational knowledge of enterprise networking platforms, especially Cisco and/or Juniper.
• Strong interest and developing expertise in routing and switching technologies.
• Basic understanding of firewall concepts and administration.
• Knowledge of VLANs and network segmentation strategies.
• Familiarity with network security principles such as VPNs, IPSEC, 802.1x, and RADIUS.
• Exposure to F5 load balancers (basic understanding).
• Exposure to Wi-Fi technologies and wireless troubleshooting.
• Ability to use network monitoring tools and follow troubleshooting methodologies.
• Ability to monitor network usage and escalate potential issues.
• Collaborative mindset for working with application and infrastructure teams.
• Ability to learn emerging technologies quickly and independently.
• Strong analytical and problem-solving skills.
• Effective communication and documentation skills.
• Ability to work in a fast-paced IT environment and manage shifting priorities.
• Ability to work with colleagues from diverse backgrounds.

Benefits

USP provides benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, personal and financial well-being are prioritized.

Pay

Base Salary Range: USD $83,368.00 – $118,800.00 annually. Individual compensation packages are based on factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

Target Annual Bonus: Varies based on role level.

Schedule

• Full-time role.
• Onsite work during the workweek.
• Occasional off-hours maintenance/project work, including Saturdays and Sundays.
• On-call support participation.