Network Engineer

About the role

Citco is a financial services provider with over 6,000 employees in 45 countries, offering innovative solutions and exceptional service since the 1940s. The Network Engineer position is based in Charlotte, NC, focusing on supporting and maintaining worldwide network infrastructure.

Responsibilities

• Lead Tier 1 technical support for global network infrastructure
• Maintain and optimize WAN/LAN infrastructure across data centers and remote offices
• Execute network maintenance activities including critical updates, software upgrades, and security patches
• Implement and manage SD-WAN solutions across office locations
• Support external client connectivity requirements
• Ensure all LAN and WAN traffic remains encrypted in accordance with network security standards
• Contribute to network architecture decisions and improvements
• Support cloud connectivity design to public cloud providers across multi-cloud architectures
• Collaborate with global IT teams on infrastructure initiatives and projects
• Provide troubleshooting support across technology domains
• Ensure compliance with established procedures and security policies
• Participate in on-call rotation (1-week duration / 8–10 week intervals)
• Adapt to flexible working hours when required
• Travel for critical infrastructure projects several times annually

Qualifications

• 3+ years of enterprise networking experience
• Bachelor's Degree or College Diploma in Information Technology, Computer Science, Network Engineering, or a related field
• CCNA certification required
• Experience in the financial services sector preferred

Nice to have skills

• CCNP certification
• Cloud networking experience across multi-cloud architectures
• Infrastructure as Code (IaC) experience
• SolarWinds network monitoring
• Infrastructure automation tools (Terraform, CloudFormation)
• CI/CD pipeline experience