Network Engineer

About Our Client

This organization is a large professional services firm with over 1,000 attorneys across 18 offices nationwide. It operates in the legal industry, addressing the need for high-quality counsel to major national companies. The firm maintains a collaborative environment that supports professional and personal growth.

About the Opportunity

The Network Engineer is responsible for the design, implementation, support, and monitoring of the firm's LAN/WAN infrastructure. This position ensures reliable network performance, security, and user support across multiple geographic locations. The role is critical to maintaining seamless communication and data access for over 1,800 users.

Responsibilities

• Provide Tier 3 end user support across more than 1,800 users in 18+ locations
• Support and meet Service Level Agreement requirements for uptime and performance
• Establish and maintain system standards, documentation, and configuration
• Develop and maintain procedures for performance optimization, backup, recovery, and growth planning
• Test and evaluate new hardware, software, and upgrades
• Oversee network specialists and engineers in switching and routing tasks
• Act as technical liaison with vendors for network systems and applications
• Design, implement, and support system security including Firewall and Intrusion Detection Systems
• Design, implement, and support telephony systems
• Manage user remote access methods
• Implement data backup and recovery processes
• Maintain up-to-date documentation of infrastructure systems
• Understand and support the firm's software application systems
• Keep current with relevant infrastructure software and hardware products

Requirements

• Bachelor's Degree and 4 years of related experience, or equivalent combination of education and experience
• Proficiency with Intel servers, network security, remote access, and voice/data communications
• Strong interpersonal communication skills for effective interaction with attorneys, clients, and staff
• Ability to handle mathematical concepts such as probability, statistics, fractions, percentages, ratios, and proportions
• Problem-solving skills to define issues, collect data, and draw conclusions
• Ability to interpret technical instructions and manage abstract and concrete variables
• Demonstrated ability to diagnose and solve complex hardware, software, and user problems
• Leadership skills to guide and build consensus among peers and staff
• Ability to operate standard office equipment and occasionally lift up to 25 pounds

Benefits & Perks

• Group health, dental, and vision insurance with multiple plan options and coverage starting on date of hire
• Voluntary 401(k) retirement plan
• Group term life/AD&D and supplemental life insurance
• Voluntary accident insurance for self and family
• Short-term and long-term disability benefits
• Pre-tax benefit programs including dependent care, health care reimbursement, and transit/qualified parking (in most locations)