Network Engineer
About The Company
BrightSpring Health Services is a leading provider of home- and community-based health solutions dedicated to serving complex populations requiring specialized and chronic care. With a comprehensive network spanning all 50 states, the company delivers integrated healthcare services through its diverse lines including pharmacy, home health care, and rehabilitation. BrightSpring is committed to improving the health outcomes and quality of life for over 475,000 customers, clients, and patients daily. Known for its industry-leading quality metrics, the organization continuously strives to optimize healthcare delivery while reducing overall system costs. For more information about our services and mission, please visit www.brightspringhealth.com.
About The Role
The Network Engineer at BrightSpring Health Services plays a crucial role in ensuring the robustness, security, and efficiency of the organization's network infrastructure. This position involves the implementation, maintenance, and support of enterprise networking environments, including LAN, WAN, wireless, SD-WAN, VPN, and cloud-based networks. The Network Engineer collaborates closely with senior engineering teams, security personnel, vendors, and business stakeholders to deliver reliable network services that support organizational operations and strategic projects. The role requires troubleshooting complex network issues, supporting infrastructure upgrades, and ensuring optimal network performance across various locations and cloud environments. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work effectively within a team to meet organizational objectives and SLAs.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field; equivalent experience may be considered.
- 3–5 years of experience in network engineering or network administration.
- Fortinet Certified Associate (FCA) or Fortinet Certified Professional (FCP) preferred.
- Azure Network Engineer Associate (AZ-700) certification desired.
- Hands-on experience with Fortinet, Meraki, Cisco, or other enterprise networking technologies.
- Experience supporting Azure and AWS cloud networking environments.
- Strong understanding of TCP/IP fundamentals, including routing protocols such as BGP, EIGRP, OSPF, subnetting, DNS, DHCP, and network sniffing.
- Proficiency in Microsoft Office applications (Word, Excel, Access).
- Excellent communication, teamwork, organization, and planning skills.
- Analytical reasoning and customer service skills.
- Willingness to travel up to 25% as required.
Responsibilities
- Install, configure, maintain, and support enterprise network infrastructure to ensure continuous service availability.
- Monitor network performance, availability, and capacity, proactively addressing issues to ensure reliable service delivery.
- Troubleshoot and resolve network-related incidents, service disruptions, and connectivity issues efficiently.
- Support and manage LAN, WAN, wireless, SD-WAN, VPN, and cloud networking environments, ensuring security and compliance.
- Participate in infrastructure projects, including technology upgrades, site deployments, and network expansions.
- Collaborate with security, systems, cloud, and telecommunications teams to support overall business operations.
- Perform detailed network troubleshooting involving routing, switching, wireless connectivity, and other network components.
- Support incident management processes, including root cause analysis and resolution documentation.
- Escalate complex issues to senior engineering staff when necessary, ensuring timely resolution.
- Manage work orders and tickets to meet or exceed service level agreements (SLAs).
- Assist in the design and implementation of network solutions aligned with organizational needs and industry best practices.
Benefits
- Competitive salary packages commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plans with company matching contributions.
- Paid time off and holiday leave.
- Opportunities for professional development and certification support.
- Work-life balance initiatives and a collaborative work environment.
- Travel allowances and flexibility where applicable.