Network Engineer

Responsibilities

• Deliver advanced technical support for escalated network, infrastructure, and connectivity incidents affecting business operations.
• Travel within the regional area as needed to complete onsite troubleshooting, equipment replacements, and technical service requests, with travel accounting for up to 30% of the role.
• Deploy, configure, and maintain core networking equipment such as routers, switches, firewalls, and wireless access points.
• Oversee the health and performance of network environments by identifying disruptions quickly and driving timely resolution.
• Administer Cisco voice platforms, including ongoing maintenance, configuration updates, and system enhancements.
• Strengthen network protection by applying security controls, standards, and protocols aligned with organizational requirements.
• Support backup, recovery, and routine maintenance activities to preserve system availability, resiliency, and data integrity.
• Record incident details, configuration updates, inventory changes, and remediation efforts within service desk and technical documentation systems.
• Cook up with internal stakeholders and external vendors to provide status updates, resolve service-impacting issues, and sustain high network uptime.
• Perform triage, investigate software and configuration problems, and address potential high-impact network events before they escalate.

Requirements

• At least 3 years of hands-on experience supporting enterprise network operations with strong knowledge of routing, Layer 2, and Layer 3 switching.
• Proven experience working with Cisco networking technologies, including routers, switches, wireless solutions, and network monitoring platforms.
• Background supporting VoIP environments and Cisco telephony systems, including Cisco CallManager and related voice infrastructure.
• Solid understanding of TCP/IP networking, Ethernet, VLANs, QoS, Wi-Fi, and IP routing protocols such as BGP and OSPF.
• Experience troubleshooting complex network issues using tools and methods such as traceroute, packet captures, and traffic analysis.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
• Cisco certifications are highly preferred, and additional networking coursework or industry credentials are valued.
• Prior experience in banking or financial services technology environments is strongly preferred.