Network Engineer

Department: Information Technology Department
Position Type: Classified / Non-Contracted
FLSA Status: Exempt
Reports To: Lead Network Services
Days Worked: 235 Days (12 months)

Qualifications

Education: Bachelor’s Degree in Information Technology, Computer Science, Engineering, Cyber Security, or another related field, or a combination of experience in the Information Technology field with an emphasis in networking and education may be used to meet the Bachelor’s Degree requirement.

Certification or Licensure: None required. Certifications in current technologies and network applications are highly desirable.

Work Experience: Professional background spanning five or more years of work-related experience in managing, developing, or supporting a local and wide area network as the primary area of responsibility.

Skills

• Knowledge of all seven core competencies of the Supporting Services Professional Growth System (SSPGS) including commitment to students, knowledge of the job, professionalism, interpersonal, communication, organization, and problem-solving.
• Extensive understanding of networking concepts; experience and knowledge of using network troubleshooting equipment and tools, switching, and routing protocols.
• Ability to follow standard operating procedures, write detailed reports, write technical specifications, and user instructions, ability to communicate effectively, both orally and in writing.
• High Performing characteristics: Creative thinker, practices effective multiple problem-solving strategies, works exceptionally well across functional teams, shows consistency and persistent effort, and creates exceptional customer experiences.

About the Role

This position is responsible for supporting the Instructional and Administrative functions of the Richmond County School System by providing and maintaining the infrastructure operations of the local and wide area network as well as performing advanced technical responsibilities including, but not limited to designing, developing network and industry security standards, researching technology alternatives, and planning network capabilities to support district goals and operational requirements.

Responsibilities

• Configure, maintain, and support the Richmond County School System Local and Wide Area Network(s).
• Configure, according to standard operating procedures, network electronics, wireless access points, switches, routers, and other local and wide area network-enabled equipment.
• Diagnose and resolve complex network issues to ensure optimal performance and reliability by conducting root cause analysis for network outages and implementing corrective actions.
• Configure, enforce, and maintain firewall security policies and access controls based on industry best practices and organizational requirements.
• Ensure the integrity of data flow within the network by employing systems and analysis tools to monitor and address network traffic, performance, and suspicious activity.
• Coordinate and communicate with various service providers to ensure all components of the network are operational.
• Create and maintain detailed network documentation, including diagrams, configurations, and procedures.
• Prepare reports on network performance, security incidents, and recommendations for improvement.
• Practice network asset management by recording and maintaining a comprehensive list of network assets, configuration documentation, and tracking of assets lifecycle.
• Develop and create project plans to outline and manage tasks, timelines, and resources.
• Work closely with cross-functional teams, including system administrators, software developers, and IT support staff, to ensure seamless integration of network infrastructure with other systems.
• Keep abreast of emerging networking technologies, standards, and best practices, and evaluate and recommend new tools and technologies to enhance network capabilities.
• Evaluate and suggest new tools and technologies to improve network capabilities.
• Carry out such other and further duties as assigned or required by the supervisor or other appropriate school personnel.

Work Environment / Physical Demands

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to walk, stand, and sit.