Network Engineer.

About the Role

As a Network Engineer, you’ll play a critical role in designing, building, securing, and evolving the network infrastructure that keeps our organization connected and running at its best. You’ll work across LAN, WAN, VPN, and wireless environments, with a primary focus on Meraki, supporting multiple data centers and remote locations across the U.S. You’ll be hands-on in bringing new territories online, coordinating network and ISP installations, and ensuring new locations are connected, secure, and ready to go from day one. You’ll also proactively monitor and optimize our network environment, troubleshoot complex issues, and identify opportunities to improve performance, reliability, scalability, and security.

Network security is an important part of the role. You’ll manage and maintain firewalls, intrusion detection and prevention systems, and other security technologies while helping ensure our infrastructure remains resilient against evolving threats. Beyond the technology itself, you’ll be an important technical resource and partner across the Business Technology organization. You’ll collaborate closely with SREs, contractors, developers, Tech Support, Application Support, and security specialists to ensure our network infrastructure works seamlessly with the broader technology ecosystem. You’ll also have the opportunity to make an impact by mentoring junior Network Engineers and other IT professionals, sharing knowledge, and helping raise the technical capabilities of the team.

Technology never stands still, and neither will you. You’ll stay current with emerging networking technologies, trends, and best practices, bringing forward ideas and recommendations that help us build a faster, more secure, more reliable, and more scalable network. This is a role for someone who enjoys solving challenging problems, improving systems, collaborating across teams, and taking ownership of the infrastructure behind a growing organization.

Responsibilities

• Design, configure, implement, and maintain network infrastructure, including LAN, WAN, VPN, and wireless networks, and maintain appropriate network monitoring tools
• Coordinate ISP and network installations at new and existing territories
• Develop and maintain network documentation, including network diagrams, inventory, and change management procedures
• Monitor network performance, identify and resolve network issues, and proactively address potential problems primarily in WiFi environments
• Plan and execute network upgrades and enhancements, including hardware and software upgrades and network capacity planning
• Manage and maintain network security, including firewalls, intrusion detection and prevention systems, and other security technologies
• Work collaboratively with other BT professionals, including site reliability engineers, software developers, and security specialists, to ensure that network infrastructure is integrated with other BT systems and services
• Provide guidance and mentorship across the BT organization, sharing knowledge and offering assistance proactively
• Stay current with emerging network technologies and trends and recommend changes to improve network performance, security, and reliability
• Apply in-depth knowledge of each data center’s architecture and supporting infrastructure elements & vendors within Power
• Provide thoughtful input on design and improvement in regard to survivability and scalability of Power’s data center infrastructure
• Help shape SRE standards, operating procedures, and coding practices based on Power’s data center infrastructure & network standards
• Provide technical leadership to assigned primary SRE team and other teams across the BT Services Unit, helping keep team morale high
• Participate in code reviews, provide written feedback for performance reviews, test work prior to implementation, and actively review others’ work
• Participate in Scrum ceremonies scheduled by the team

Core Competencies

Job Knowledge

• Demonstrates mastery of the TCP/IP protocol
• Delivers high complexity tasks effectively
• Plans high complexity projects from planning to implementation
• Has mastery of all tools used by the team, such as CheckMK, Grafana, TACGUI, TCPdump, Wireshark
• Has advanced knowledge of Power's technologies, such as Meraki devices, Cisco, Palo Alto, F5
• Has advanced knowledge in Linux
• Has advanced knowledge of routing protocols (especially EIGRP and BGP)
• Intermediate knowledge in Ansible, Python, and Bash script
• Ability to test and understand new solutions and how they fit into our environment

Proactive

• Ability to balance delivery quality with completion of work
• Does not allow perfection to be the enemy of good
• Deliverables must have quality documentation
• Projects must be delivered on time
• All project and delivery information must be clear and objective for stakeholders

Communication Skills

• Must have strong written, verbal, and quantitative skills
• Proficiency in desktop applications
• Ability to work in a collaborative communications environment

Interpersonal

• Must work well in a team environment with other Power employees and SRE teams
• Must be able to form positive relationships across the business unit and the Power organization

Ethics

• Must demonstrate a high level of character and promote Power standards of conduct

Requirements

• 6+ years working with network protocols, including TCP/IP, DNS, DHCP, SMTP, SNMP, and VPN
• Strong experience with network hardware, including routers, switches, firewalls, load balancers, and wireless access points (Meraki, Cisco, F5, Palo Alto)
• 2+ years working with network automation and orchestration tools such as Ansible, Python, and PowerShell
• Experience with scripting and programming languages such as Bash, Perl, and Ruby
• Proven track record of successful network planning, design, implementation, and troubleshooting
• Relevant industry certifications, such as CCNP or CCIE, are highly desirable

Benefits

• Full medical, dental, life, and disability insurance plans that can be tailored to your specific needs and the needs of your family
• Ample paid vacation and holiday time
• A competitive 401(k) retirement savings program matched by Power
• Subsidized child care and fertility benefits
• Paid parental leave
• All the tech you need—we’ll pay for whatever hardware and software you need to work and ensure you’re regularly upgraded to the latest versions
• Personal development—courses, books, and conferences

Work Environment

The Network Engineer works in an office or home office environment.