Network Engineer

About the role

OzarksGo, based in Fayetteville, Arkansas, is a telecommunications subsidiary of Ozarks Electric Cooperative offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Qualifications

• High school diploma required; Associate degree or higher in Computer Engineering, Computer Science, Information Technology, Network Engineering, or related technical field preferred
• An equivalent combination of education, training, and experience may be considered
• Minimum five years of related experience in network engineering, network administration, or service provider networking with progressive responsibility for designing, implementing, maintaining, and securing enterprise or carrier-grade network infrastructure and/or an equivalent combination of education and experience

Required knowledge & skills

• TCP/IP networking
• IPv4 and IPv6 addressing and routing
• Layer 2 and Layer 3 networking
• LAN and WAN architecture
• Network Address Translation (NAT)
• Ring network topologies
• Routing and switching technologies
• VLAN implementation and management
• VoIP technologies
• Server operating systems
• Fiber optic networking technologies, including DWDM and high-capacity transport systems
• 10 Gbps, 40 Gbps, and 100 Gbps network interfaces
• Network security principles and best practices
• Firmware, software, and security patch management
• Network documentation and change management
• Scripting and automation for network administration
• Strong analytical, troubleshooting, communication, and problem-solving skills

Responsibilities

• Oversee the day-to-day operation of the network infrastructure supporting data, voice, and video services, including systems required for administrative operations
• Maintain the security, reliability, and availability of network infrastructure and service provider applications
• Design, implement, document, and maintain Layer 2 and Layer 3 LAN and WAN network connectivity
• Install, configure, maintain, and upgrade network hardware, software, firmware, and security patches
• Develop and maintain scripts and automation to improve operational efficiency and system integration
• Evaluate requests for new network applications and technologies and provide recommendations regarding hardware, software, and implementation
• Provide technical support and guidance to internal users and subscribers as needed
• Assist with training users and technical staff on network-related systems and technologies
• Develop and maintain network documentation, standards, and operational procedures
• Troubleshoot network performance issues and implement corrective actions to maintain optimal system performance
• Maintain a safe working environment by adhering to company policies, procedures, and applicable regulations
• Complete any IT/Security training as assigned

External relationships

Frequent contacts with the general public, subscribers, vendors, contractors, and other outside representatives wherein the manner of handling these contacts has a bearing on the organization's position and operation.

Other requirements

• Must be able to operate all equipment normally found in an office and network operations environment
• Must possess and maintain a valid driver's license without violations that would prohibit insurability
• Must be able to write reports, business correspondence, technical documentation, and policy/procedure manuals and effectively present information and respond to questions from managers, clients, customers, vendors, and the general public
• Must be able to analyze technical information, interpret network diagrams and documentation, troubleshoot complex technical issues, and develop effective solutions
• Normal office conditions with occasional work in telecommunications facilities, data centers, and remote network locations
• Some irregular hours, after-hours maintenance, emergency response, and on-call responsibilities will be required
• Continuously exposed to one or two elements such as noise, intermittent standing, walking, and occasional pushing, carrying, or lifting

Physical requirements

• Regularly required to sit, talk, or hear
• Frequently required to use hands to finger, handle, or feel
• Occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl
• Must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 25 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits

• Competitive wages
• Fully paid medical and dental coverage for both you and your dependents
• 401(k) plan with robust employer matching contributions
• Paid time off
• Nine paid holidays
• Paid parental leave
• Disability benefits
• Life insurance
• Tuition reimbursement