Network Engineer

About the role

We are recruiting a talented Network Engineer to join our Global team located in Mount Pleasant, South Carolina. The Network Engineer will actively contribute to maintaining, securing, and monitoring the existing network architecture as well as designing and implementing future network solutions.

Responsibilities

• Implement, maintain, support, develop, and in some cases design communication networks within or between organizations
• Ensure the integrity and high availability of our network infrastructure
• Establish networking environment by defining, implementing, documenting, and enforcing system standards
• Secure network systems by establishing and enforcing policies and defining and monitoring access
• Support and administer firewall environments in line with IT security policy
• Configure routing and switching equipment
• Support NOC and on-site engineers
• Troubleshoot and fault-find network issues
• Fulfill ad hoc tasks and projects as required by the company
• Contribute to the definition and implementation of project best practices and quality processes
• Liaise with external providers when network management is outsourced

Requirements

• Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless
• Working knowledge of Microsoft Azure (VNETs, NSGs, Azure Firewall, UDR, VPN, Load Balancing methods, VNet Peering and Hub-Spoke Architecture, Monitor)
• Proven hands-on experience and expertise with Fortinet firewalls or similar products
• And/or proven hands-on experience and expertise with Netscaler Load Balancers or similar products
• Thorough knowledge and hands-on experience with fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, VPN, BGP, SD-WAN, etc.
• Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers
• Experience supporting and administering load balancers, proxy, reverse proxy, firewalls, routers, and switches
• Proven experience in incident management, service request management, and troubleshooting using root cause analysis (RCA) techniques
• Ability to multitask and work under pressure
• Outstanding written and verbal communication skills in English
• Outstanding customer service skills

Qualifications

• Recent college graduate (BA) or high school graduate with sufficient industry/field experience

Optional Requirements

• Experience using ticketing systems and monitoring/management tools
• Experience installing and troubleshooting WiFi networks
• Working knowledge of public DNS zones and Global Server Load Balancing (Traffic Manager)
• Hands-on cloud experience (Azure)
• Certification in networking (e.g., CCNA, CCNP, Cisco Meraki Solutions Specialist, Juniper JNCIA)

Schedule

Full-time, hybrid position to be filled in Mount Pleasant, SC. Candidate must be able to reliably commute daily. Availability for travel may be required after gaining sufficient knowledge.

Benefits

• 401(k)
• 401(k) matching
• Health, dental, and vision insurance
• Employee discounts
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Parental leave