Network Engineer

Responsibilities

• Provide hands-on experience and expertise in the installation and management of public and/or private networks such as Internet protocol (IP) networks, wide area networks (WANs), switches, routers (Cisco), and troubleshooting servers and networks to provide maximum performance.
• Guide the Network/Server Lead, provide weekly and monthly performance reports, and daily reporting to the customer on all critical issues and their resolutions.
• Evaluate and report on new communications technologies to enhance network capabilities, identify innovative solutions to most complex situations, and analyze and develop new hardware requirements and prepare specifications for hardware.
• Direct and lead preparation of engineering plans and site installation Technical Design Packages; develop infrastructure installation schedules.
• Provide technical expertise and guidance to team members and business partners, troubleshoot complex issues, assist in design of network installation configuration for new sites, support decommissioning of a site, and assist in moves, support computer systems and peripherals.
• Coordinate with internal and external teams for procurement, installation, and management of network related inventory (switches, routers, servers, storage solutions, etc.); travel to customer sites and perform deployment activities including site surveys, install hardware, install software, remove hardware, check hardware for shipment that connects to network; organize and direct hardware installations and support site surveys.
• Conduct training sessions to ensure all team members are cross-trained in supported technology, provide Tier III network technical issue resolution, including infrastructure-related problems and proper use of hardware; direct and lead preparation of drawings documenting network configuration changes at each site.
• May lead functional teams or projects requiring depth and/or breadth of expertise, and all other tasks as assigned by the Network/Server Lead.

Requirements

• 5+ years of experience in Information Technology, focus on network, Cisco routers and switch configurations, LAN/WAN Management.
• High School Diploma or equivalent.
• Hands-on experience and expertise in the installation and management of public and/or private networks such as Internet protocol (IP) networks, wide area networks (WANs), switches, routers (Cisco), and troubleshooting servers and networks to provide maximum performance.
• Clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Demonstrated initiative, sound judgment, effective decision-making to include experience in Customer Service.
• Proficiency with Microsoft 365 Productivity applications.
• Prior experience supporting network and server installation, integration, and support in the Federal government enterprise environment.
• Experience contributing as part of an Agile team.
• Technical certifications in networking (e.g. CCNA, CCST, CCNP) preferred.
• Associate or bachelor’s degree highly preferred.

Qualifications

• Must be a U.S. Citizen and be able to obtain an Interim Secret clearance prior to starting this position and maintain a Secret clearance thereafter.

Physical Requirements

• Must be able to physically lift equipment weight up to 50 lbs.
• Must be able to perform installation work in constrained spaces like under work desks, in small cubicles, and counter window environments.
• Must be able to remain in stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.