Network Engineer

Infosys Financial Services is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join a pioneering team at the forefront of financial services transformation, working with cutting-edge AI technologies, collaborating with industry experts, and contributing to transformative projects across banking, wealth management, and insurance sectors.

About the role

As an Infrastructure Project Lead, you will develop project timelines, proactively identify and address resource discrepancies, and ensure timely project completion. You will act as a liaison between technical teams and clients, facilitating communication through regular meetings and milestone reviews. Additionally, you will support technical teams in managing production support operations, focusing on incident resolution, deployment efficiency, and smooth change implementation. Monitoring project deliverables across all phases to meet established quality benchmarks and stakeholder expectations is also a key responsibility.

Responsibilities

• Develop and manage project timelines to ensure timely completion.
• Proactively identify and address resource discrepancies.
• Act as a liaison between technical teams and clients, facilitating communication through regular meetings and milestone reviews.
• Support technical teams in managing production support operations, including incident resolution, deployment efficiency, and change implementation.
• Monitor project deliverables across all phases to meet quality benchmarks and stakeholder expectations.
• Proactively manage risks to ensure project delivery.
• Build collaborative relationships with stakeholders through effective communication.
• Maintain focused governance over project scope and identify additional project opportunities.
• Anticipate challenges and deliver innovative solutions.
• Balance project economics with adherence to strategic priorities.

Requirements

• Experienced in troubleshooting BGP, OSPF, MPLS, SD-WAN, port-channels, VLANs, and SD-WAN technologies.
• Hands-on experience with Cisco Nexus at an advanced operational and troubleshooting level.
• Hands-on experience with Wireless (preferably Meraki).

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Skills

• Preferred:
  • F5 BIG-IP expertise: LTM, GTM/DNS, iRules, SSL, HA management, upgrades, and performance analysis.
  • ServiceNow usage: incident, change, problem, CMDB, PIR documentation, and SLO reporting.
  • Demonstrated experience leading Major Incident command and producing formal RCA documentation.
  • Python scripting proficiency: REST API integrations, automation scripts, data parsing, Splunk HEC, ServiceNow API — production-quality code, not ad-hoc scripts.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.