Network Engineer

About the role

Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday.

Responsibilities

• Responding quickly and thoughtfully to incoming support inquiries and issues.
• Communicating directly with existing and prospective customers via phone, text, web chat, and email.
• Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues.
• Providing direct support to the lead engineer.

Requirements

• Technical Skills:
  • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP
  • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)
  • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik
  • Working knowledge of OSI model
  • Experience with network monitoring software preferred
  • Familiarity with wireless broadband radio and fiber networks
• Personal Attributes:
  • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience
  • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner
  • Friendly, enthusiastic, and professional communication
  • You may be asked to interact with customers and must have strong customer communication and customer service skills
  • Driven, highly-organized, and nimble
  • As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company
  • Interest in networking, startups, and solving technical problems

Benefits

• Athletic salary based on capabilities and background
• Profit sharing
• Paid time-off (PTO)
• Medical and dental benefits

Pay

Attractive salary based on capabilities and background.

Schedule

The hours for this full-time position would be 8am-4pm from Tuesday-Saturday.