Network Engineer

About the role

We are seeking a Network Engineer to design and implement networks across various disciplines in the Americas region. Key responsibilities include site surveys for new sites, assisting with day-to-day operational running of existing sites, and performing maintenance, patching, and site refreshes as required.

Responsibilities

• Support the global network across various disciplines and become a subject matter expert for one or more areas within the network including LAN/WAN/Wireless/Security/VOIP
• Work with global IT teams and management, supporting the network across the full project life cycle including proof of concept, design, procurement of Network hardware/WAN, configuration, installation, testing, documentation, and ongoing monitoring/support
• Lead multiple projects simultaneously from start to finish including site launches and refreshes ranging from 50 users on-site to 1000 users on-site
• Provide third-level Network support for Sites and DCs across various networking disciplines, including the two primary data centers located in Las Vegas and Dublin
• Perform network patching, maintenance, and configuration changes as part of the change management/control process
• Manage and maintain network tools and proactively monitor and troubleshoot the network
• Perform root cause analysis of incidents and provide corrective actions
• Proactively watch emails for alert notifications from the service desk and resolve or escalate these as required
• Provide change management support during weekends when on-call
• Dedicate themselves to learning and improving upon the existing methods of carrying out Network Engineer functions
• Contribute to the improvement of the Network Engineer function
• Attend Change Management calls (CAB – Change Advisory Board) and present all changes and respond to any Requests for Change (RFC)
• Manage multiple tasks, report progress, and meet assigned deadlines
• Maintain detailed implementation documentation and update as needed
• Manage and perform network operations in various locations, including international travel
• Provide technical recommendations to client systems administrators and application owners
• Responsible for prioritizing tasks with input from managers and senior technical support engineers

Requirements

• Bachelor's degree in Computer Science, Computer Engineering or equivalent experience
• Strong Cisco switching and wireless skills and experience in large deployments
• Experience and knowledge of routing, SD-WAN, Firewall, VOIP, Network application tools, automation and cloud migration
• CCNA certified, CCNP a bonus
• Proven experience installing and configuring networks for 4+ years
• Ability to multitask and prioritize under pressure
• Experience installing, configuring, customizing, and supporting enterprise applications such as switches, routers, access points, firewalls
• Strong time management, analytical, and problem-solving skills
• Proven experience following change management and change control processes
• Excellent written and verbal communication skills
• Firm understanding of Canadian, American, and South American culture
• Experience working both independently and as part of a team
• Network segmentation experience desirable
• Palo Alto/Checkpoint/FortiGate Firewall certification desirable
• Working on Velocloud SD-WAN will also be a plus but not essential
• Strong Cisco knowledge of routing and switching and including wireless infrastructure
• 4+ years of experience installing, configuring, and troubleshooting networks across various disciplines, including site surveys and procurement of network hardware

Qualifications, Experience And Skills

• Experience working in dynamic large environments
• Willingness to devise creative solutions to solve complex problems and issues
• Willingness to contribute beyond the assigned tasks
• Willingness to learn and improve upon the existing methods of carrying out Network Engineer functions
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to prioritize tasks with input from managers and senior technical support engineers
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed
• Willingness to manage and perform network operations in various locations, including international travel
• Willingness to provide technical recommendations to client systems administrators and application owners
• Willingness to attend Change Management calls and present all changes and respond to any Requests for Change
• Willingness to manage multiple tasks, report progress, and meet assigned deadlines
• Willingness to maintain detailed implementation documentation and update as needed