Network Engineer

Job Description

As a Network Engineer, you will be designing, deploying, maintaining and supporting our enterprise network infrastructure. Our network is crucial to support the continued growth of the platform. In this role, you will be responsible for completing day-to-day operational functions, troubleshooting network issues, and implementing solutions to meet the demands of our fast-paced environment.

In addition, you will proactively maintain and monitor network infrastructure, ensuring its operational efficiency, reliability, and compliance. This will involve performing regular upgrades and implementing enhancements to maintain optimal performance, high availability and seamless connectivity across the US and South America.

Qualifications

• Proficiency in configuring and troubleshooting network devices at a low level, including switches, routers, firewalls and access points.
• Knowledge of network protocols such as Ethernet, TCP and IP, VLANs, and routing protocols such as OSPF and BGP.
• Familiarity with network troubleshooting tools to diagnose and resolve network issues.
• Understanding of network security principles, including access control lists, firewall policies and VPN configurations.
• Experience in working with low-level network protocols and technologies, such as DHCP, DNS, NAT and IP addressing.
• Ability to perform basic network device configurations, including firmware upgrades, port configurations and VLAN assignments.
• Strong problem solving skills and the ability to quickly identify and resolve network issues.
• Excellent documentation skills to maintain accurate records of network configurations, diagrams and troubleshooting steps.
• Effective communication skills to collaborate with team members, provide technical support to end users, and explain technical concepts in a clear and concise manner.

Additional Information

• Responding promptly to incidents and service requests, providing technical support to end-users and resolving network related issues.
• Supporting and maintaining our network infrastructure to ensure seamless connectivity, high availability, and optimum performance.
• Configuring and troubleshooting network devices, including routers, switches, firewalls and wireless access points.
• Monitoring network performance and proactively identifying and resolving issues to ensure optimal uptime, throughput and latency.
• Collaborating with cross functional teams to understand business requirements and provide network solutions that align with organizational objectives.
• Performing network upgrades, including firmware updates and hardware replacements, while minimizing disruption to the operation.
• Documenting network configurations, diagrams and troubleshooting guides to maintain an accurate record of the network infrastructure.
• Ensuring network compliance meets our networking standards.
• Liaising and working collaboratively with the UK Network Team.