Network Engineer

About the Role

The Network Engineer II supports ADUSA's large-scale network across retail stores, distribution centers, offices, data centers, Equinix, and Azure. The role implements and troubleshoots LAN, WAN/SD-WAN, wireless, firewall connectivity, DNS/DHCP/IPAM, and network monitoring services.

Responsibilities

• Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto environments, including VLANs, STP, LACP, SDWAN, Routing, and NAT.
• Support retail WAN and SD-WAN across MPLS, broadband, and LTE, including path selection, failover, latency, packet loss, and brownout conditions.
• Implement approved ServiceNow changes with tested steps, validation evidence, backout plans, and accurate closure records.
• Support Aruba wireless and ClearPass/NAC, including AP health, client connectivity, authentication, RF performance, and coverage issues.
• Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.
• Support Infoblox DNS/DHCP/IPAM and F5 load-balancing dependencies during incidents and changes.
• Own assigned incidents through service restoration, technical updates, root-cause analysis, and prevention actions.
• Maintain network diagrams, inventories, standards, SOPs, MOPs, and configuration records.
• Build reporting and automate repetitive operational tasks. Drive ADUSA MSP to maintain SOPs and runbooks.
• Participate in after-hours changes, on-call rotation, and critical incident support.

Requirements

• Bachelor's degree or equivalent practical experience.
• 3+ years of enterprise network operations or engineering experience in a multi-site environment.
• Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies.
• Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.
• Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues.
• Ability to analyze packet captures, flow data, SNMP, and syslog and isolate issues across network, server, cloud, and application boundaries.
• Experience with ServiceNow incident, change, and problem management processes.
• Clear technical communication, accurate documentation, and ownership through resolution.

Preferred Qualifications

• CCNA or equivalent knowledge; CCNP, Fortinet, or Aruba certification is a plus.
• Experience supporting a large retail or distributed network.
• Experience with Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds, or Datadog.
• Working knowledge of Equinix and Azure networking.

About the Company

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. Our associates support these brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, and Technology.

We provide services to one of the largest portfolios of grocery companies in the nation and are actively seeking top talent. Our team shares a common motivation to drive change, take ownership, and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization, and we are committed to offering a welcoming work environment where all associates can succeed and thrive.

Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create, and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow, and deliver at all levels of the business.