Network Engineer 3

Designs tailored network solutions to meet specific client requests, anticipates problems, and analyzes risk-mitigation strategies while articulating the business value and impact of advanced technical and non-technical information.

Responsibilities

• Provides effective production support including accurate problem identification, ticket documentation, and customer/vendor dialogue.
• Documents small-to-medium-scale projects and delivers presentations with minimal supervision.
• Dissects complex situations and refocuses on critical technology tasks.
• Recommends process improvements based on high degree of technical expertise and professional mastery.
• Serves as an informal leader and consultant to peers on tactical problems.
• Provides Level 3/4 engineering support for the corporate enterprise network.
• Verifies hardware/software requirements, designs, and configures Local Area Network/Wide Area Network, Data Center Network, and/or Voice Network Technologies.
• Performs network equipment provisioning, configuration, installation, monitoring, and troubleshooting.
• Supports network technologies and provides a high level of user support.
• Maintains current professional and technical skills; stays abreast of emerging technologies and their integration to drive value.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree or 4+ additional years of equivalent experience.
• 7+ years of related experience.

Qualifications

• Advanced understanding of business technology drivers and their impact on architecture design.
• Advanced understanding of performance and monitoring.
• Proficient in more than one specific infrastructure technology.
• Advanced understanding of best practices and HNB policies.
• Advanced troubleshooting skills.
• Technical certifications as required; CCNP preferred.
• Excellent communications skills (written and verbal) and ability to work both independently and in a group.
• Ability to effectively multi-task and prioritize.
• Self-directed and accountable.

Schedule

Exempt status: Yes (not eligible for overtime pay).

Workplace Type

Office-based with potential for a flexible work arrangement combining in-office and remote work. Remote roles may have opportunities to gather in offices for key moments. Specific arrangements will be provided by the hiring team.