Network Deployment Technician, DCC Communities
About the role
AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
Responsibilities
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborate with various stakeholders to remove project obstacles
- Provide first level networking devices to serve customer racks with a focus on efficiency
- Track network rack intake and delivery; work with various onsite teams for space, power, and cooling
- Partner with network engineers to ensure all configurations are ready
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
- Work with ID-Scaling peers to build higher-level networking devices
- Perform troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment
Requirements
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
Qualifications
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Industry standard certification (CompTIA, CCENT, or Network+), or experience working in a colocation data center facility
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Skills
- Strong problem-solving and troubleshooting skills
- Ability to work in a fast-paced, collaborative environment
- Excellent communication and interpersonal skills
- Attention to detail and ability to manage multiple tasks simultaneously
Benefits
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
Pay
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
USA, NC, HAMLET - 30.00 - 54.00 USD hourly
Schedule
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
Working in cramped and/or elevated and/or noisy environments
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation