Network Deploy Technician, Global Network Delivery

About the role

AWS is seeking a Network Deploy Technician to join our team within infrastructure operations. This role involves scaling support of several data center locations and assisting in the development of innovative ways to automate and scale our network. Responsibilities include troubleshooting networking, routing, and interconnectivity issues, managing work and priorities through a ticketing system, and collaborating with various stakeholders to remove project obstacles.

Responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborate with various stakeholders to remove project obstacles
• Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction
• Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration, and rollout of new or upgraded hardware
• Travel within and outside of regional work area as needed

Requirements

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Skills

• Strong problem-solving skills
• Excellent communication and collaboration abilities
• Ability to work independently and as part of a team
• Knowledge of network protocols and technologies
• Experience with network automation tools

Benefits

• Comprehensive benefits including medical, dental, vision, prescription, life insurance, and retirement plans
• Flexible work schedule and remote work options
• Professional development opportunities and training programs
• Employee resource groups and diversity initiatives

Pay

Base salary range: $30.00 - $54.00 USD per hour

Schedule

Hours are flexible and may vary depending on the needs of the business.