Network Coordinator

About the role

Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor‑made print solutions for our customers. You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores. With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion. This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!

Network Coordinator – Koenig & Bauer Office, Dallas (Irving), TX. Reports to: Software Application and Process Improvement Manager.

Pay

Compensation: $25‑$30 per hour (Non‑exempt/Hourly).

Schedule

Standard Schedule: Monday – Friday, 8 a.m. – 6 p.m. CST with one‑hour lunch.

Responsibilities

• Configure and set up computer systems, ensuring all users have access to the necessary software and resources (including imaging of PCs – laptops and desktops, printers, PC/Server applications, phones, and cell phones).
• Collaborate with HR to ensure a smooth onboarding process for new hires.
• Install and update operating systems, software applications, and security patches as needed.
• Diagnose and resolve network connectivity issues, both wired and wireless.
• Investigate and address system errors, including hardware and software malfunctions, and implement effective solutions.
• Provide timely technical support to employees facing network‑related problems.
• Act as main liaison point between IT Germany team and the US team for troubleshooting, updating, and implementing system changes (may require working during non‑standard hours).
• Work closely with outside vendors and German IT staff on handoff protocols and procedures for escalated action topics.
• Perform routine maintenance on printers, phones, and other network equipment to ensure optimal performance.
• Monitor equipment performance and replace or upgrade components as needed.
• Maintain an inventory of network hardware and software licenses.
• Run monthly reports for software and finance team as required.
• Assist in running exception reports to find SAP errors and keep data system clean.
• Work with manager on process improvement implementation, including system testing, review of failures, and maintaining approval and signatory guidelines.
• Digitizing and process improvements for systems implementation projects (e.g., scanning documents, moving documentation to Google filing system, reviewing Salesforce or SAP data for accuracy and improvement).
• Promote creativity and a free flow of new ideas to generate unique solutions for business success.
• Proactively anticipate co‑workers’ needs by staying up to date with new technology and industry trends.
• Display consistently high ethical standards in business affairs; enthusiastic approach to work; build trust and credibility with vendors, co‑workers, and business partners by following through on commitments.
• Follow company policies, rules, regulations, and standard operating procedures.
• Promote a safe working environment by attending required training, using any personal protective equipment provided, following all safety policies, and performing work in a safe manner at all times.
• Work in close collaboration and cooperation with the Koenig & Bauer IT divisions.
• Perform other duties as assigned.