Network Cloud Operations Engineer (Tech Ops)

About the role

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets. Our challenge We are seeking an experienced Network Cloud Operations Engineer to support the deployment, configuration, and ongoing operations of AWS network infrastructure. The successful candidate will be responsible for building and maintaining secure, reliable, and high-performing network connectivity across cloud and on-premises environments.

Responsibilities

• Design, deploy, configure, and support AWS network infrastructure across production and non-production environments.
• Establish and maintain secure connectivity between:AWS accounts and VPCs; AWS and other cloud platforms; AWS and on-premises data centers; AWS and enterprise application environments.
• Configure and manage AWS networking services, including:Amazon VPCs; Subnets and route tables; Internet gateways and NAT gateways; VPC peering and AWS Transit Gateway; AWS Direct Connect and Site-to-Site VPN; Network Load Balancers and Application Load Balancers; Route 53 and DNS services; Security Groups and Network ACLs; VPC endpoints and AWS PrivateLink.
• Support application teams with network integration, connectivity requirements, traffic flows, routing, DNS, and security configurations.
• Design, configure, and troubleshoot Cisco routing and switching infrastructure.
• Manage hybrid connectivity using technologies such as BGP, IPsec VPN, VLANs, routing protocols, and WAN technologies.
• Monitor network infrastructure and proactively identify performance, availability, capacity, and security issues.
• Investigate and resolve complex network connectivity, routing, latency, packet loss, and application access issues.
• Participate in incident response, root-cause analysis, problem management, and service restoration activities.
• Plan, coordinate, and implement network changes in accordance with established change management processes.
• Assess the impact and risk of proposed network changes and prepare implementation and rollback plans.
• Maintain network diagrams, configuration documentation, operational procedures, and troubleshooting guides.
• Perform network performance tuning and capacity planning.
• Collaborate with cloud architects, security teams, application teams, DevOps engineers, and data center operations teams.
• Support infrastructure automation and standardization using Infrastructure as Code and configuration management tools.
• Ensure AWS network infrastructure aligns with security, compliance, availability, and operational standards.
• Participate in on-call rotations and provide operational support for critical systems.

Requirements

• 7–10 years of experience in AWS cloud networking and network operations.
• Strong hands-on experience deploying and operating AWS network infrastructure.
• Proven experience supporting hybrid cloud and on-premises network environments.
• Strong Cisco networking experience, including routing, switching, WAN, VPN, and network troubleshooting.
• Solid understanding of:TCP/IP,