Network And Systems Engineer

This is a full-time, permanent position based on-site at Hard Rock Stadium in Miami Gardens, FL.

About the role

The SR Network & Systems Administrator maintains enterprise server systems and applications, monitors and reports on security-policy compliance, manages help-desk tickets for stakeholder satisfaction, and supports all game-day tasks and events at the facilities.

Responsibilities

• Administer, maintain, and optimize enterprise infrastructure, including DHCP, DNS, TCP/IP, Active Directory, Azure AD, Microsoft 365, virtualization, storage, and cloud environments.
• Manage Active Directory, Group Policy, and Single Sign-On (SSO) platforms, including Okta.
• Configure, deploy, administer, and support Windows Server, Linux, Windows, and macOS operating systems.
• Maintain and administer Cisco networking infrastructure, including routing, switching, and wireless environments.
• Manage Microsoft 365 services, including Exchange Online, Teams, OneDrive, and Azure Active Directory.
• Design, implement, and support distributed network environments across multiple facilities.
• Oversee VMware vSphere and other virtualization platforms to ensure optimal server performance and availability.
• Administer enterprise storage solutions (SAN/NAS) and maintain backup and disaster recovery systems.
• Manage JAMF Mobile Device Management (MDM) to ensure macOS devices remain compliant with organizational policies and security standards.
• Monitor enterprise systems to ensure compliance with organizational cybersecurity standards and applicable regulatory requirements, including PCI-DSS and HIPAA, where applicable.
• Ensure servers remain current with operating system patches, firmware updates, antivirus definitions, and security best practices.
• Collaborate with cybersecurity teams to strengthen cloud security, identity management, and endpoint protection.
• Participate in vulnerability remediation, disaster recovery planning, business continuity initiatives, and incident response efforts.
• Monitor enterprise system health and performance to maximize uptime and reliability.
• Execute system maintenance, upgrades, and change management procedures with minimal operational disruption.
• Troubleshoot and resolve complex infrastructure, network, and server issues.
• Provide infrastructure support for game day operations, concerts, Formula 1 events, tennis tournaments, and other stadium events.
• Develop and maintain comprehensive technical documentation, including system configurations, procedures, change management records, and recovery plans.
• Supervise and mentor the Systems Specialist and Help Desk Technician, ensuring high-quality technical support and professional development.
• Oversee Help Desk operations, ensuring service requests are acknowledged within established service level expectations.
• Collaborate with cross-functional departments and technology partners to deliver reliable and secure technology solutions.
• Identify opportunities to improve infrastructure performance, automation, security, and operational efficiencies.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
• Minimum of five (5) years of progressively responsible experience in enterprise systems administration, networking, and infrastructure support.
• Strong experience administering Microsoft Active Directory and Group Policy.
• Experience with Azure Active Directory / Microsoft Entra ID.
• Experience with Microsoft 365 (Exchange Online, Teams, OneDrive).
• Experience with VMware vSphere or comparable virtualization platforms.
• Experience with Windows Server and Linux environments.
• Experience with Cisco networking technologies (routing, switching, wireless).
• Experience with enterprise storage (SAN/NAS).
• Experience with identity management and Single Sign-On (Okta preferred).
• Experience with backup, disaster recovery, and business continuity solutions.
• Working knowledge of Layer 2 and Layer 3 networking protocols.
• Experience supporting both Windows and macOS environments.
• Strong analytical, troubleshooting, organizational, and documentation skills.
• Excellent written, verbal, and interpersonal communication skills.

Benefits

• Medical, dental, and vision insurance
• Life insurance (including voluntary coverage for spouses and children)
• Long-term disability insurance
• Employee gym, subsidized lunch program, and discounts on a variety of products and services
• 401k
• Paid time off (PTO) and company holidays

Pay

$100,000.00 - $115,000.00 per year