Network Analyst / Senior Systems Engineer II
Ducks Unlimited · Memphis, TN · 1 mo ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment only, with sections using for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to extract content.
Let's parse the posting:
Title: Network Analyst / Senior Systems Engineer II Memphis, TN – NHQ Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN.
Then "Required Skill Sets:" list.
Then "Preferred Skill Sets:" list.
Then sections: Network Infrastructure: ... bullet list.
Cybersecurity Operations: ...
Systems & Infrastructure Operations: ...
Project Leadership: ...
Communication Skills: ...
Qualifications: ...
To Apply: ... (application instructions, to be removed)
Benefits/Pay: Salary will be based on experience and education. DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement.
Then EEO boilerplate to be removed.
We need to produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide what content goes where.
About the role: likely the introductory paragraph describing the role and organization.
Responsibilities: likely the bullet lists under Network Infrastructure, Cybersecurity Operations, Systems & Infrastructure Operations, Project Leadership, Communication Skills (these are responsibilities). Could also include "Ability to work after hours as needed..." as responsibility.
Requirements: maybe the "Required Skill Sets" and maybe "Qualifications" (Associate degree and at least five years...). But we have separate Qualifications section. So Requirements could be the required skill sets. Skills could be preferred skill sets? Or we could combine.
But we need to follow the instruction: Use headings only when posting has real specific content for it. So we need to decide which sections have content.
We have content for About the role (intro). Responsibilities (multiple bullet groups). Requirements (required skill sets). Qualifications (Associate degree etc). Skills (preferred skill sets). Benefits (benefits description). Pay (salary based on experience). Schedule? Not mentioned explicitly except "Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support." That's about schedule but not explicit schedule like full-time, hours. Could we create Schedule section? The posting does not state schedule like "Full-time, 40 hours per week". It mentions ability to work after hours as needed. That's somewhat schedule-related but not a clear schedule. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have "Salary will be based on experience and education." That's a statement about pay, albeit vague. It's still stating something about pay, so we can include Pay section with that content. For Benefits, we have explicit benefits description, so include Benefits. For Schedule, we only have "Ability to work after hours as needed..." which is about schedule flexibility but not a defined schedule. Might be considered schedule content? The instruction says never create Schedule section unless posting actually states them. It does state ability to work after hours as needed, which is about schedule. Could be considered schedule content. However, they might consider that as part of Responsibilities or Communication Skills? It's under Qualifications? Actually it's under "Ability to sit and stand for extended periods of time and lift up to 40 pounds." That's physical requirement. The after hours is under Communication Skills? Let's check: In the posting, after "Qualifications:" there is "Ability to sit and stand for extended periods of time and lift up to 40 pounds." Then "To Apply:" then "Benefits/Pay:" then EEO. Wait, I need to re-read the posting exactly:
"Qualifications: Associate degree and at least five years of relevant professional experience; equivalent experience may be considered. Relevant technical certifications are a plus. Ability to sit and stand for extended periods of time and lift up to 40 pounds. To Apply: Please complete all application materials and attach your resume, cover letter, and three professional references. Benefits/Pay: Salary will be based on experience and education. DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement. DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law."
Thus the "Ability to sit and stand..." is under Qualifications (physical requirement). The after hours mention appears earlier under Communication Skills? Let's locate: In the posting earlier: "Communication Skills: Communicate technical issues clearly to non-technical users, leadership, vendors, and cross-functional teams. Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support." Yes that is under Communication Skills.
Thus schedule info is under Communication Skills, not a separate schedule. So we should not create a Schedule section because there is no explicit schedule statement like full-time/part-time/hours. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. Since schedule is not explicitly stated as a separate item, we should omit Schedule section.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
Now we need to decide what goes into each.
About the role: Intro paragraph: "Network Analyst / Senior Systems Engineer II Memphis, TN – NHQ Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN."
We could also include a brief description of the team? That's it.
Responsibilities: Combine the bullet lists under Network Infrastructure, Cybersecurity Operations, Systems & Infrastructure Operations, Project Leadership, Communication Skills (including ability to work after hours). Also maybe include "Ability to document technical processes, diagrams, configurations, and operational procedures." That's under Required Skill Sets? Actually that is under Required Skill Sets? Let's check: Required Skill Sets list includes: "Ability to document technical processes, diagrams, configurations, and operational procedures." Yes that is under Required Skill Sets. But that is a skill, not responsibility. However we could treat it as responsibility. But we have separate Skills section for preferred skill sets. Required skill sets could go under Requirements. The ability to document could be considered a skill. But we can keep it under Requirements (required skill sets). However the instruction: Use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to extract content.
Let's parse the posting:
Title: Network Analyst / Senior Systems Engineer II Memphis, TN – NHQ Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN.
Then "Required Skill Sets:" list.
Then "Preferred Skill Sets:" list.
Then sections: Network Infrastructure: ... bullet list.
Cybersecurity Operations: ...
Systems & Infrastructure Operations: ...
Project Leadership: ...
Communication Skills: ...
Qualifications: ...
To Apply: ... (application instructions, to be removed)
Benefits/Pay: Salary will be based on experience and education. DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement.
Then EEO boilerplate to be removed.
We need to produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide what content goes where.
About the role: likely the introductory paragraph describing the role and organization.
Responsibilities: likely the bullet lists under Network Infrastructure, Cybersecurity Operations, Systems & Infrastructure Operations, Project Leadership, Communication Skills (these are responsibilities). Could also include "Ability to work after hours as needed..." as responsibility.
Requirements: maybe the "Required Skill Sets" and maybe "Qualifications" (Associate degree and at least five years...). But we have separate Qualifications section. So Requirements could be the required skill sets. Skills could be preferred skill sets? Or we could combine.
But we need to follow the instruction: Use headings only when posting has real specific content for it. So we need to decide which sections have content.
We have content for About the role (intro). Responsibilities (multiple bullet groups). Requirements (required skill sets). Qualifications (Associate degree etc). Skills (preferred skill sets). Benefits (benefits description). Pay (salary based on experience). Schedule? Not mentioned explicitly except "Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support." That's about schedule but not explicit schedule like full-time, hours. Could we create Schedule section? The posting does not state schedule like "Full-time, 40 hours per week". It mentions ability to work after hours as needed. That's somewhat schedule-related but not a clear schedule. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have "Salary will be based on experience and education." That's a statement about pay, albeit vague. It's still stating something about pay, so we can include Pay section with that content. For Benefits, we have explicit benefits description, so include Benefits. For Schedule, we only have "Ability to work after hours as needed..." which is about schedule flexibility but not a defined schedule. Might be considered schedule content? The instruction says never create Schedule section unless posting actually states them. It does state ability to work after hours as needed, which is about schedule. Could be considered schedule content. However, they might consider that as part of Responsibilities or Communication Skills? It's under Qualifications? Actually it's under "Ability to sit and stand for extended periods of time and lift up to 40 pounds." That's physical requirement. The after hours is under Communication Skills? Let's check: In the posting, after "Qualifications:" there is "Ability to sit and stand for extended periods of time and lift up to 40 pounds." Then "To Apply:" then "Benefits/Pay:" then EEO. Wait, I need to re-read the posting exactly:
"Qualifications: Associate degree and at least five years of relevant professional experience; equivalent experience may be considered. Relevant technical certifications are a plus. Ability to sit and stand for extended periods of time and lift up to 40 pounds. To Apply: Please complete all application materials and attach your resume, cover letter, and three professional references. Benefits/Pay: Salary will be based on experience and education. DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement. DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law."
Thus the "Ability to sit and stand..." is under Qualifications (physical requirement). The after hours mention appears earlier under Communication Skills? Let's locate: In the posting earlier: "Communication Skills: Communicate technical issues clearly to non-technical users, leadership, vendors, and cross-functional teams. Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support." Yes that is under Communication Skills.
Thus schedule info is under Communication Skills, not a separate schedule. So we should not create a Schedule section because there is no explicit schedule statement like full-time/part-time/hours. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. Since schedule is not explicitly stated as a separate item, we should omit Schedule section.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
Now we need to decide what goes into each.
About the role: Intro paragraph: "Network Analyst / Senior Systems Engineer II Memphis, TN – NHQ Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN."
We could also include a brief description of the team? That's it.
Responsibilities: Combine the bullet lists under Network Infrastructure, Cybersecurity Operations, Systems & Infrastructure Operations, Project Leadership, Communication Skills (including ability to work after hours). Also maybe include "Ability to document technical processes, diagrams, configurations, and operational procedures." That's under Required Skill Sets? Actually that is under Required Skill Sets? Let's check: Required Skill Sets list includes: "Ability to document technical processes, diagrams, configurations, and operational procedures." Yes that is under Required Skill Sets. But that is a skill, not responsibility. However we could treat it as responsibility. But we have separate Skills section for preferred skill sets. Required skill sets could go under Requirements. The ability to document could be considered a skill. But we can keep it under Requirements (required skill sets). However the instruction: Use - for any list of duties/requirements/benefits. So we need to list duties (responsibilities) as
- . For requirements (required skill sets) also as list.
Thus we need to parse:
Required Skill Sets:
- Strong knowledge of TCP/IP, subnetting, VLANs, routing, DNS, VPN, and wireless networking.
- Experience administering firewalls, switches, wireless access points, and WAN/ISP services.
- Experience supporting Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, and Azure environments.
- Strong troubleshooting skills across endpoints, applications, printers, network access, and infrastructure.
- Ability to document technical processes, diagrams, configurations, and operational procedures.
- Security-focused approach to infrastructure, systems administration, and user support.
Preferred Skill Sets:
- Zscaler administration experience.
- Microsoft Intune and Microsoft Purview experience.
- VMware and Hyper-V administration, migration, and lifecycle management experience.
- SFTP administration and PGP encryption experience.
- Microsoft Teams Phone administration experience.
- Mac support experience.
- Jira administration experience.
- PCI compliance experience.
- Network performance monitoring and intrusion detection experience.
- Familiarity with AI and large language model technologies.
- Familiarity with nonprofit work environments is a plus.
Now the sections under responsibilities:
Network Infrastructure:
- Administer enterprise firewall platforms, including configuration, firmware maintenance, security policy management, and lifecycle planning.
- Design, deploy, and support wired and wireless networking solutions across corporate and remote offices.
- Manage WAN, ISP, and telecommunications services, including circuit implementations, upgrades, disconnects, and vendor escalations.
- Troubleshoot network performance, connectivity, routing, DNS, VPN, and wireless issues.
- Maintain a strong understanding of TCP/IP addressing, subnetting, VLANs, routing, and network troubleshooting principles.
Cybersecurity Operations:
- Investigate and respond to security alerts generated by MDR, SIEM, endpoint protection, DLP, and Microsoft 365 security platforms.
- Collaborate with external security providers and internal stakeholders during security investigations.
- Review suspicious activity, user behavior alerts, email threats, and data protection incidents.
- Assist with risk assessments and security reviews of new applications and technologies.
Systems & Infrastructure Operations:
- Monitor enterprise infrastructure and respond to operational alerts.
- Support Windows server infrastructure, cloud-connected services, and hybrid environments.
- Participate in maintenance windows and infrastructure upgrades.
- Develop and maintain technical documentation, diagrams, inventory records, and operational procedures.
- Apply knowledge of data backup principles, recovery objectives, and supporting backup hardware and software.
- Demonstrate strong troubleshooting skills across endpoint, printer, application, network access, and infrastructure issues.
- Manage and support VMware and Hyper-V environments, including migrations and lifecycle maintenance.
- Administer IIS, SSL/TLS certificates, and related web services.
- Manage SFTP administration and PGP encryption.
- Administer Microsoft Teams, including Teams Phone, calling policies, and related support functions.
- Administer Microsoft Intune.
- Administer Microsoft Purview.
Project Leadership:
- Lead infrastructure modernization projects, including network refreshes, firewall replacements, and connectivity initiatives.
- Coordinate technical vendors and service providers.
- Create project plans, timelines, implementation documentation, and status reports.
- Assist with budgeting, hardware lifecycle planning, and technology evaluations.
Communication Skills:
- Communicate technical issues clearly to non-technical users, leadership, vendors, and cross-functional teams.
- Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support.
Thus responsibilities include all those bullet points.
Now Requirements: Required Skill Sets list (maybe also include physical ability? That's under Qualifications). But we have Qualifications separate for degree/experience etc. So Requirements will be the required skill sets.
Qualifications: "Associate degree and at least five years of relevant professional experience; equivalent experience may be considered. Relevant technical certifications are a plus. Ability to sit and stand for extended periods of time and lift up to 40 pounds."
Skills: Preferred Skill Sets list.
Benefits: "DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k)
- . For requirements (required skill sets) also as list. Thus we need to parse: Required Skill Sets: - Strong knowledge of TCP/IP, subnetting, VLANs, routing, DNS, VPN, and wireless networking. - Experience administering firewalls, switches, wireless access points, and WAN/ISP services. - Experience supporting Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, and Azure environments. - Strong troubleshooting skills across endpoints, applications, printers, network access, and infrastructure. - Ability to document technical processes, diagrams, configurations, and operational procedures. - Security-focused approach to infrastructure, systems administration, and user support. Preferred Skill Sets: - Zscaler administration experience. - Microsoft Intune and Microsoft Purview experience. - VMware and Hyper-V administration, migration, and lifecycle management experience. - SFTP administration and PGP encryption experience. - Microsoft Teams Phone administration experience. - Mac support experience. - Jira administration experience. - PCI compliance experience. - Network performance monitoring and intrusion detection experience. - Familiarity with AI and large language model technologies. - Familiarity with nonprofit work environments is a plus. Now the sections under responsibilities: Network Infrastructure: - Administer enterprise firewall platforms, including configuration, firmware maintenance, security policy management, and lifecycle planning. - Design, deploy, and support wired and wireless networking solutions across corporate and remote offices. - Manage WAN, ISP, and telecommunications services, including circuit implementations, upgrades, disconnects, and vendor escalations. - Troubleshoot network performance, connectivity, routing, DNS, VPN, and wireless issues. - Maintain a strong understanding of TCP/IP addressing, subnetting, VLANs, routing, and network troubleshooting principles. Cybersecurity Operations: - Investigate and respond to security alerts generated by MDR, SIEM, endpoint protection, DLP, and Microsoft 365 security platforms. - Collaborate with external security providers and internal stakeholders during security investigations. - Review suspicious activity, user behavior alerts, email threats, and data protection incidents. - Assist with risk assessments and security reviews of new applications and technologies. Systems & Infrastructure Operations: - Monitor enterprise infrastructure and respond to operational alerts. - Support Windows server infrastructure, cloud-connected services, and hybrid environments. - Participate in maintenance windows and infrastructure upgrades. - Develop and maintain technical documentation, diagrams, inventory records, and operational procedures. - Apply knowledge of data backup principles, recovery objectives, and supporting backup hardware and software. - Demonstrate strong troubleshooting skills across endpoint, printer, application, network access, and infrastructure issues. - Manage and support VMware and Hyper-V environments, including migrations and lifecycle maintenance. - Administer IIS, SSL/TLS certificates, and related web services. - Manage SFTP administration and PGP encryption. - Administer Microsoft Teams, including Teams Phone, calling policies, and related support functions. - Administer Microsoft Intune. - Administer Microsoft Purview. Project Leadership: - Lead infrastructure modernization projects, including network refreshes, firewall replacements, and connectivity initiatives. - Coordinate technical vendors and service providers. - Create project plans, timelines, implementation documentation, and status reports. - Assist with budgeting, hardware lifecycle planning, and technology evaluations. Communication Skills: - Communicate technical issues clearly to non-technical users, leadership, vendors, and cross-functional teams. - Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support. Thus responsibilities include all those bullet points. Now Requirements: Required Skill Sets list (maybe also include physical ability? That's under Qualifications). But we have Qualifications separate for degree/experience etc. So Requirements will be the required skill sets. Qualifications: "Associate degree and at least five years of relevant professional experience; equivalent experience may be considered. Relevant technical certifications are a plus. Ability to sit and stand for extended periods of time and lift up to 40 pounds." Skills: Preferred Skill Sets list. Benefits: "DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k)