Network Administrator (Senior Systems Administrator #1356)

Location: Springfield
Union: Exempt
Department: Technology Support & Infrastructure
Anticipated Starting Salary Range: $68,590.05 - $85,737.56
Full Salary Range: $68,590.05 - $102,885.07
Office Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

About the Role

Reporting to the department Supervisor, this position performs the role of Network Administrator and provides day-to-day management of ISBE Information Technology and Infrastructure networking projects. This role also incorporates portions of infrastructure operations and may require limited travel and after-hours work.

Responsibilities

• Directs the Agency's networking processes, maintains Agency firewalls configuration and rules, and maintains the Agency’s IPS to detect and prevent malicious attacks on ISBE's network.
• Configures and implements core and edge switches and maintains DNS and DHCP server connectivity.
• Serves as the secure FTP administrator.
• Performs the role of network administrator and subject matter expert in the areas of configuration, installation, maintenance, patch management, and upgrade of network equipment.
• Tracks and maintains Agency security authority certificates on all public-facing web servers.
• Maintains and secures ISBE's wireless network infrastructure.
• Develops and implements sound business solutions that meet IT objectives, increase efficiencies, conserve resources, and result in Agency cost savings for IT support and maintenance.
• Creates and maintains current project schedules and timelines using a project tracking system to ensure milestones are met.
• Hosts appropriate meetings and provides guidance, direction, and training to project team members.
• Maintains strong communications with IT management and end users.
• Researches, develops, tests, and implements new technologies and recommends software, hardware, equipment, and best practices/approaches/methodologies that enhance IT performance capabilities.
• Identifies areas of potential risk and recommends remediation.
• Works with TAT/VDI administrator to assist in port location and switch configuration changes on all new VDI thin client deployments.
• Provides reports and metrics as needed to support operational requirements and growth planning.
• Deploys new virtual servers/appliances, including domain controllers, DNS, and DHCP servers.
• Maintains web servers and web farm environment, creation and maintenance of network load balancer rules.
• Responsible for tracking, requesting, and replacing SSL certificates.
• Prepares cost analysis and justification documentation in support of proposals submitted to IT for approval.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Information Technology (IT) or Computer Science plus two years of IT experience or coursework in the last five years, or
• Bachelor's degree in any field plus three years of IT experience or coursework in the last five years, or
• Associate's degree in any field plus four years of IT experience or coursework in the last seven years, or
• High school diploma and eight years of experience in the last ten years, with 4 years of experience within the last seven years and an active CCNA. (Copy of transcripts required at time of application)
• Experience at an advanced level demonstrating increasing responsibility in:
  • Administrating network architecture, including the design, delivery, protection, and management of Cisco switches;
  • Managing VLANs, port rules, firewall implementations and best practices, intrusion protection system setup and maintenance;
  • Diagnosing and resolving hardware, software, operating systems, and network component problems, including the diagnosis/isolation/resolution of trouble issues attributable to each;
  • Planning, design, testing, installation, and/or connection of network equipment including wireless networking, fiber channel switching, and traditional copper-based switches.
• Demonstrated ability to write clear, concise, and thorough methods, process, and procedure documentation.
• Excellent oral and written communication skills.
• Demonstrated self-reliance and resourcefulness.
• Ability to work effectively in a team and prioritize multiple assignments while completing both short-term and long-term tasks.
• Ability to think logically to interpret problems and present results with clarity and precision.
• Ability to research technologies and evaluate software/hardware/system alternatives, presenting logical, cost-effective justifications.
• Ability to translate complex, technical information into common terms.
• Ability to effectively blend technical expertise with project coordination and administration.
• Ability to establish and consistently apply policies and procedures compliant with IT security measures.

Preferred Qualifications

• Experience with Cisco OS command line.
• Experience with Active Directory, DNS, DHCP.
• Experience with vSphere (virtual networks, distributed switches, NSX).

Pay

Anticipated Starting Salary Range: $68,590.05 - $85,737.56
Full Salary Range: $68,590.05 - $102,885.07

Schedule

Monday – Friday 8:00 a.m. – 5:00 p.m.