Network Administrator III

POSITION PURPOSE:The Network Administrator III role is responsible for designing, managing and optimizing in-house network and computer systems to ensure high levels of availability and security of the IT infrastructure. This individual also participates in the planning and implementation of policies and procedures to ensure system and network provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Perform all responsibilities in accordance with ICM’s corporate values of Innovation, Ownership, Humility, Collaboration, and Stewardship. ESSENTIAL FUNCTIONS AND BASIC DUTIES:AdministrationBuild and maintain network infrastructure, including Palo Alto firewall, VPN, and Cisco route/switch/phone architecture as well as Microsoft Windows Server architecture and the hardware associated with it.Serve as network engineering interface for Systems administrators, business application administrators, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectivesManage communications and connection solutions, including workstation connectivity, local area networks, company web sites, intranet, and internet applicationOversee direction/support to optimize infrastructure & applications ecosystemBuild and support LAN/WAN environment, including wireless and Always-On VPN, as well as perform recurring network and security auditsIntegrate with business to provide IT support for special projects (i.e., business acquisition/divestiture, systems deployments, etc.)TeamTier III escalation for complex issuesServe as primary network engineer interface for overlapping responsibilities with System Admin + Security Admin resourcesParticipate in collaborative, team-based approach to provide effective IT services deliveryGovernanceSupport disaster recovery/business continuity programs as well as long term strategic goals and planningEnsure system configurations are consistent with company goals, industry best practices, and any regulatory or compliance requirements QUALIFICATIONS:Education & Certifications High school diploma requiredBachelor’s degree in Computer Science or related field preferredMicrosoft/Cisco/Palo Certifications preferred Knowledge & Experience6+ years’ experience with Microsoft Server 2016/2019/2022/2025 administration required4+ years’ experience with network/server administration requiredActive Directory, Windows client/server platforms experience requiredExperience with Cisco networking technologies, including security, routing, switching & voice systems requiredProficiency with OSI model requiredExperience with Tier 1 networking carrier preferred WORK TYPEJob is primarily on-premise, based out of Company’s headquarters (Colwich, Kansas) SKILLS & ABILITIESCommunication & InterpersonalStrong written and oral communicationsExceptional listening and interpersonal skillsAbility to communicate ideas in both technical and user-friendly languageMust be fluent in EnglishProficiency in Portuguese and Spanish is beneficialCustomer Service & TeamworkExceptional customer-service orientationAbility to quickly prioritize and adapt within a creative, fast-paced/dynamic environmentExperience integrating into a collaborative, team-oriented cultureAnalytical Research & Problem SolvingWell-organized and keen attention to detailsProven analytical and problem-solving abilitiesAbility to comprehensively research issues, systems and processes across both technical and business disciplinesAdept at reading, writing, and interpreting technical documentation and procedure manualsLeadership & InitiativeAction-oriented and highly self-motivatedStructured, process-minded thinkerGoal-oriented mindsetAbility to coach, mentor, and motivate team members and contractors, influencing them to take positive action and accountability TRAVEL REQUIREMENTSMust possess valid driver’s license with no restrictionsRole may require up to 10% Travel (remote site visits and/or conferences & training)May also include international travel