Network Administrator

Job Summary

JCS Solutions is seeking a Network Administrator to support enterprise network operations for the Air Force National Capital Region (AFNCR). This position is responsible for monitoring, troubleshooting, securing, and maintaining mission-critical network infrastructure supporting Air Force operations.

What’s in it for you

• Join a premier technology firm specializing in innovative solutions.
• Be part of a collaborative, inclusive, and innovative work culture.
• Enjoy tremendous growth potential in a high-performing team environment.
• A robust benefits package: Health, dental, and vision insurance; life insurance; short-and-long term disability; paid time off (PTO); 401k retirement plan with employer match; annual professional development reimbursement program.

What you will do

• Monitor enterprise network infrastructure for alarms, outages, service degradation, and performance issues.
• Troubleshoot and resolve network incidents involving routers, switches, encryption devices, and associated infrastructure.
• Escalate issues appropriately while coordinating resolution efforts across technical teams.
• Support enterprise Layer 2 and Layer 3 network environments.
• Cook up with vendors to resolve network outages and performance issues.
• Process Authorized Service Interruptions (ASIs) as directed by management.
• Maintain network security compliance through implementation of STIGs, security updates, and IOS upgrades.
• Configure, maintain, and troubleshoot network infrastructure supporting mission operations.
• Support encryption devices located at network points of presence and maintain associated management systems.
• Utilize DoD network management tools, including GEM-X or similar platforms.
• Support day-to-day network operations and special projects assigned by site leadership.
• Participate in an on-call rotation supporting operational requirements.
• Maintain documentation of network changes, troubleshooting actions, and operational procedures.
• Ensure compliance with DoD cybersecurity, network hardening, and COMSEC requirements.

What you will bring

• Bachelor's degree with 5+ years of relevant experience; additional experience may be accepted in lieu of a degree.
• Active DoD Secret Security Clearance.
• Current DoD 8140 IAT Level II certification.
• Current CCNA or CCNP Security certification.
• Expert knowledge of LAN switching technologies.
• Strong experience with: VLANs, VLAN Trunking Protocol (VTP), Port Security, Spanning Tree Protocol (STP), Layer 2 Switching, Layer 3 Switching, and Expert-level understanding of Layer 3 routing protocols, including EIGRP, OSPF, IS-IS.
• Advanced troubleshooting experience across Layer 1, Layer 2, and Layer 3 network architectures.
• Experience supporting both classified and unclassified network environments.
• Strong understanding of DoD cybersecurity and network hardening requirements.
• Experience managing and troubleshooting enterprise encryption devices.
• Experience with DoD network management systems and operational tools.
• Familiarity with DoD COMSEC management processes and procedures.
• Strong analytical, troubleshooting, communication, and customer service skills.

How you will wow us

• Experience with Cisco Identity Services Engine (ISE).
• Knowledge of Air Force, Pentagon, and AFNCR network environments.
• Previous experience supporting operations at: Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), The Pentagon.
• Previous experience supporting highly available enterprise networks in mission-critical environments.
• Experience supporting modernization, network optimization, and infrastructure improvement efforts.

About the Role

JCS Solutions is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company.

Benefits

• General salary range: $105,000 to $114,000.

Customer Experience

• Strive for excellence and delight our clients.

Innovation

• Embrace creative thinking to enable continual growth and powerful solutions.

Accountability

• Take ownership of and pride in our actions and service delivery.

Inspire

• Be inspired to be your best self and have fun in the process.

Integrity

• Do the right thing, the right way, every time!

Stewardship

• The careful and responsible management of something entrusted to our care.