Network Account Administrator

About the role

The Network Account Administrator position is open for a hybrid role based in White Plains, NY. The role covers the weekend shift and one weekday from 10:00 a.m. to 9:00 p.m.

Responsibilities

• Maintain network identities including creating, updating, and deleting personal information in the firm’s various provisioning systems.
• Configure network, application, and distribution list access for accounts.
• Deactivate network accounts for terminated staff.
• Handle requests for changes of status, locations, and names.
• Respond to requests for information about network accounts and access.
• Work with the Network Provisioning Coordinator to improve procedures and workflow.
• Provide assistance and support to network systems staff.
• Aid in developing process and workflow improvements.
• Maintain records of special account access requests.
• Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Manage Firm resources responsibly.
• Comply with and understand Firm operation, policies, and procedures.
• Perform other related duties as assigned.

Qualifications

• Thorough knowledge of account and group management processes.
• Thorough knowledge of Active Directory accounts, groups, and Exchange attributes.
• Knowledge of database queries and reporting.
• Excellent troubleshooting and problem-solving skills.
• Proficient with MS Office apps (particularly Excel).
• Demonstrates effective interpersonal and communication skills, both verbally and in writing.
• Demonstrates close attention to detail.
• Excellent analytical, troubleshooting, organizational, and planning skills.
• Ability to handle multiple projects and shifting priorities independently.
• Ability to handle sensitive matters and maintain confidentiality.
• Ability to organize and prioritize work.
• Ability to work well in a demanding and fast-paced environment.
• Ability to work well independently as well as effectively within a team.
• To use discretion and exercise independent and sound judgment.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Requirements

Thorough knowledge of account and group management processes, thorough knowledge of Active Directory accounts, groups, and Exchange attributes, knowledge of database queries and reporting, excellent troubleshooting and problem-solving skills, proficient with MS Office apps (particularly Excel), demonstrates effective interpersonal and communication skills, close attention to detail, excellent analytical, troubleshooting, organizational, and planning skills, ability to handle multiple projects and shifting priorities independently, ability to handle sensitive matters and maintain confidentiality, ability to organize and prioritize work, ability to work well in a demanding and fast-paced environment, ability to work well independently as well as effectively within a team, use discretion and exercise independent and sound judgment, flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Skills

Thorough knowledge of account and group management processes, thorough knowledge of Active Directory accounts, groups, and Exchange attributes, knowledge of database queries and reporting, excellent troubleshooting and problem-solving skills, proficiency with MS Office apps (particularly Excel), effective interpersonal and communication skills, close attention to detail, analytical, troubleshooting, organizational, and planning skills, ability to handle multiple projects and shifting priorities, ability to handle sensitive matters and maintain confidentiality, ability to organize and prioritize work, ability to work well in a demanding and fast-paced environment, ability to work independently and within a team, discretion and sound judgment, flexibility to adjust hours.

Benefits

Competitive salaries and year-end discretionary bonuses, comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits, generous paid time off, paid leave options, including parental, in-classroom, remote, and on-demand learning and professional development opportunities, robust well-being classes and programs, opportunities to give back and make an impact in local communities.

Pay

$95,000 - $105,000

Schedule

Weekend shift: Saturday and Sunday 10:00 a.m. to 10:00 p.m., one weekday: 10:00 a.m. to 9:00 p.m.