NetSuite Strategy & Operations Lead

Responsibilities

• Support the development and execution of the NetSuite roadmap aligned to business and operational priorities.
• Partner with business leaders and technical teams to gather requirements, identify opportunities for improvement, and help prioritize initiatives.
• Assist in evaluating business processes and recommending scalable NetSuite solutions.
• Help identify dependencies, risks, and resource needs across NetSuite-related initiatives.
• Cover resourcing needs for NetSuite projects, enhancements, support activities, and integrations.
• Support planning efforts across internal teams, consultants, vendors, and implementation partners.
• Maintain workload distribution, project timelines, and competing priorities to help ensure efficient delivery.
• Escalate risks, bottlenecks, or capacity concerns impacting NetSuite initiatives.
• Ongoing administration, enhancement tracking, and operational improvements within the NetSuite ecosystem.
• Coordinate testing, documentation, issue tracking, and deployment activities related to NetSuite updates and changes.
• Help maintain governance standards, documentation, and process consistency.
• Partner with stakeholders to improve workflows, reporting, automation, and user experience.
• Serve as a liaison between business teams, IT, and external NetSuite partners.
• Track vendor deliverables, timelines, and follow-up items to support successful execution.
• Facilitate meetings, status updates, and communication regarding NetSuite priorities and progress.
• Develop and maintain reports, dashboards, and status updates related to NetSuite initiatives and operational health.
• Contribute to process improvement efforts that increase efficiency, visibility, and operational effectiveness.

Requirements

• 7+ years of hands-on experience implementing, configuring, and supporting NetSuite, ERP systems, or enterprise technology initiatives.
• Experience coordinating projects, operational workflows, or system enhancements in a cross-functional environment.
• Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Expertise with ERP systems and ideally Netsuite.
• Ability to both envision and direct a greater strategy for the platform, while diving into and managing day-to-day details with Netsuite.
• Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.

Education & Experience

Education & Experience Requirements

• 7+ years of hands-on experience implementing, configuring, and supporting NetSuite, ERP systems, or enterprise technology initiatives.
• Experience coordinating projects, operational workflows, or system enhancements in a cross-functional environment.
• Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Knowledge, Skills & Ability Expertise with ERP systems and ideally Netsuite.
• Ability to both envision and direct a greater strategy for the platform, while diving into and managing day-to-day details with Netsuite.
• Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.

Physical Requirements

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, handling documents, and using office equipment.
• Occasional standing, walking, bending, and reaching.
• Ability to lift and carry up to 30 pounds as needed.

Work Environment

Hybrid Schedule (3 Days In-Office / 2 Days Remote): This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00–9:00 a.m. and concluding between 5:00–6:00 p.m. local time.

Travel

(indicate percentage of travel)

Hiring Range

The hiring range for this position is $105,000 to $120,000 per year.

Benefits

Our benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.

EEO Statement

We do not sponsor applicants for work visas.