NetSuite Account Manager
About the Opportunity
Upsell and cross-sell business application solutions within an existing base of NetSuite clients. Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager. Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution. Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance. Work to improve overall customer happiness within assigned customer accounts. Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention. Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
Responsibilities
- Upsell and cross-sell business application solutions within an existing base of NetSuite clients
- Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives
- Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution
- Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance
- Work to improve overall customer happiness within assigned customer accounts
- Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention
- Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients
Qualifications
- Minimum of 3 years of SaaS/Technology sales (or similar) and a desire to succeed
- Regular on your company's top producer's list with stats to back it up
- Tremendous work ethic, laser focus, passion and dedication
- Enjoy learning about technology and can translate that into value for customers
- Responsive, adaptable and 100% passionate about results and ownership
- Hybrid in office role, 25% annual minimum travel requirement for onsite visits with customers
- Strong experience working in collaborative, team-based environments
- Outstanding writing skills and a friendly, thoughtful, and effective communication style
- Attention to detail, emotional intelligence, and quick turnaround times
Pay
Hiring Range in USD from $26.97 - $45.29 per hour; from: $56,100 - $94,200 per year. May be eligible for equity. Eligible for commission with an estimated pay mix of 50 / 50.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation for salaried (non-overtime eligible) positions; Accrued Vacation for other eligible employees (13 days annually for first three years, 18 days annually for subsequent years, prorated for 20-34 hours/week)
- 11 paid holidays
- Paid sick leave: 72 hours upon date of hire, refreshes each calendar year, unused balance carries over up to 112 hours
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance