NETA Electrical Testing Service Operations Manager - Boston

Position Summary

High Voltage Maintenance is seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center.

Responsibilities

• Responsible for the sales, profit, and quality of the area operation.
• Make regular sales calls on existing major accounts and establish contact with new accounts.
• Provide proposals or service contracts for HVM’s services and repair work.
• Review and sign contracts consistent with Limits of Authority.
• Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
• Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
• Hold periodic regular management committee meetings to promote effective communication and review business progress.
• Work with staff to develop weekly invoicing and monthly Status Reports.
• Review and audit field jobs.
• Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
• Coordinate technical training for field personnel and assist with career development.
• Review and recommend field technical procedures and procedure changes.
• Develop and review proposals, and review reports of field engineers.
• Cook with the staff to coordinate and schedule work for our technicians with customers.

Qualifications

• Minimum five years same or similar work experience in the Industrial Service Industry.
• NETA 3 or NETA 4 Certification Preferred.
• Requires a high degree of communication, supervisory, organizational, and good management skills.
• Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment.
• Willing to do some overnight travel to cover field region and attend company meetings.
• Regularly required to sit, stand, walk, use hands and fingers, talk, and hear.
• Required to sit and work at computer.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Valid Driver’s License with clean driving record.

Education and Certifications

• Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred.

Travel Time Required

25%

The VERTIV OPPORTUNITY

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities. Our Core Principles: Safety | Integrity | Respect | Teamwork | Inclusion

Full-Time Employment

The anticipated salary range for this role in Massachusetts locality is between $159,000 to $175,000 per year + incentives (based on a 40-hour work week).

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

About The Team

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.