NES - Outreach Specialist I

We need to output HTML fragment with sections: About the role? The posting includes a paragraph about company and position summary. We need headings for sections that have content: maybe "About the role" (position summary), "Responsibilities" (Essential Duties And Responsibilities), "Requirements" (Position Requirements), "Skills" (Required Skills, Knowledge And Abilities), "Benefits" (Compensation & Benefits includes salary and benefits), "Pay" maybe separate? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content for it. So we need to decide which sections to include. We have: - Position Summary: we can put under "About the role". - Essential Duties And Responsibilities: "Responsibilities". - Position Requirements: includes Education and Experience: "Requirements". - Required Skills, Knowledge And Abilities: "Skills". - Compensation & Benefits: includes salary range and benefits: we could split into "Pay" and "Benefits". But we need to include only if content exists. There is salary range and benefits description. So we could have both Pay and Benefits sections, or combine into Benefits. The instruction says prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into one "Benefits" section that includes salary and benefits. But they gave examples of separate Pay and Benefits. However we can decide to have a "Compensation & Benefits" heading? Not in list. They said use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should use those exact headings if we include them. We have content for Pay (salary range) and Benefits (medical, dental, vision, retirement, PTO, holidays). So we could create two sections:

Pay

with salary range, and

Benefits

with benefits list. We also have Travel Requirements: "Willingness to travel more than 50%". That could be a section maybe "Schedule"? Not exactly. Schedule could refer to work schedule/travel. But we have travel requirement. Could put under "Schedule" heading? Might be okay. But we need to see if we have enough content. Travel requirement is specific. Could create a "Schedule" section with that note. However the instruction says prefer a few substantive sections over many thin ones. Adding Schedule may be thin but still specific. Could incorporate travel requirement into Responsibilities or Requirements? It's a requirement. Could add under Requirements as a bullet. But they said use

• for any list of duties/requirements/benefits. So we could include travel requirement as a list item under Requirements. That would avoid extra section. Similarly Licenses & Certifications: Valid driver's license. Could be under Requirements as list item. We also have "Note: Reasonable accommodations..." etc which is boilerplate to remove. We also have "An Equal Opportunity Employer" etc remove. We also have "Safety -Sensitive Role Addendum" etc remove? It's boilerplate/legal? Might be considered boilerplate; we should remove. We also have "Notice Regarding Automated Tools" remove. Thus final sections: About the role (position summary), Responsibilities (essential duties), Requirements (education/experience, licenses, travel), Skills (required skills), Pay (salary range), Benefits (benefits list). We need to use

  for each section heading. Use

  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from those sections. Let's extract content. Position Summary paragraph: "Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution. Position Summary This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results." We need to keep that as prose under About the role. Now Responsibilities: list of duties from "Essential Duties And Responsibilities". It starts with "This list of duties and responsibilities is not all-inclusive..." then many bullet-like sentences separated by line breaks. We need to turn each into

  • . We should not include the introductory sentence "This list of duties and responsibilities is not all-inclusive..." maybe we can keep as prose? It's part of the section but could be considered boilerplate? It's a disclaimer. Might be considered boilerplate but it's part of the duties section. The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly that; it's a note about the list not being all-inclusive. Might be okay to keep as prose before list. But we could incorporate as a

    before the

    . However they said use

    for prose. So we can have a

    with that sentence, then

    with each duty. Let's extract each duty line: - Apply fundamental sales processes, procedures, methods and techniques. - Understand and implement Sales Process, including but not limited to; - Making outbound calls to new and existing customers to meet assigned energy saving targets - Managing field time effectively with customer or Trade Ally visits - Developing and presenting program presentations to spur project activity - Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion - Maximizes all opportunities in the process to close a project. - Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs - Maintain knowledge of program “Best Practices”, individual program offerings and how they can serve customers including features, advantages and benefits - Support outreach work plan creation, monitoring and updates - Develop a comprehensive understanding of program’s strategic outreach direction and production levels to deliver established goals - Complete “search and discovery” work where the answers are not clear - Actively “cold calling” new potential suppliers/contractors and developing their participation in our programs - Perform event planning, coordination and presentations of programs - Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs - Identify improvement barriers and report information to Program Manager and Outreach Manager - Prepare weekly and monthly project based activity reports and track progress towards program goals - Assist in the implementation of specific energy efficiency programs in a “flex” capacity, according to defined budgets and energy savings targets - Ability to work effectively with non-outreach orientate team personnel - Contribute ideas being respectful and understanding of individual experience and knowledge compared to others - Willingness to take direction for other team members - Demonstrates honesty, keeps commitments and acts in a professional manner Note some lines have weird punctuation; we keep as is. Now Requirements: Education and Experience bullet points: - Bachelor’s degree or equivalent work experience required. - Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position - 1 – 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation - Previous customer service experience required Also Licenses & Certifications: Valid driver’s license. Travel Requirements: Willingness to travel more than 50% We can combine these into a list under Requirements. Now Skills: Required Skills, Knowledge And Abilities list: - Results oriented - Ability to work in a team atmosphere and to collaborate on continuous improvement efforts - Strong customer service and communication skills - Must be able to handle a wide work variety and work in a fast-paced environment - Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload - Ability to identify and resolve project application issues with customers and trade allies - Proficient in Microsoft Office, specifically Word, Excel and Outlook - Strong data entry skills in entering information in tracking systems/databases - Ability to communicate effectively, both verbally and in writing with customers, clients and employees - Ability to analyze and interpret data and solve practical problems - Knowledge of mathematical concepts such as fractions, percentages and ratios - Committed to diversity and inclusion - Reliable transportation Now Pay: Compensation & Benefits: "Franklin Energy reasonably expects the starting salary for this position to fall between $48,000 to $53,000 annually. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs." We'll put that as prose under Pay. Benefits: "Franklin Energy offers a comprehensive benefits package, including medical, dental, and vision coverage; retirement benefits; paid time off; paid holidays; and other company-sponsored benefits and programs." We'll put that as prose under Benefits. We should not include any other boilerplate. Now produce HTML fragment:

    About the role

    ...

    Responsibilities

    This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

    • Apply fundamental sales processes, procedures, methods and techniques.
    • Understand and implement Sales Process, including but not limited to;
    ... etc. Make sure each
    • ends with
    . Now Requirements:

    Requirements

    • Bachelor’s degree or equivalent work experience required.
    • Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position
    • 1 – 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation
    • Previous customer service experience required
    • Valid driver’s license
    • Willingness to travel more than 50%
    Now Skills:

    Skills

    • Results oriented
    • Ability to work in a team atmosphere and to collaborate on continuous improvement efforts
    • Strong customer service and communication skills
    • Must be able to handle a wide work variety and work in a fast-paced environment
    • Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
    • Ability to identify and resolve project application issues with customers and trade allies
    • Proficient in Microsoft Office, specifically Word, Excel and Outlook
    • Strong data entry skills in entering information in tracking systems/databases
    • Ability to communicate effectively, both verbally and in writing with customers, clients and employees
    • Ability to analyze and interpret data and solve practical problems
    • Knowledge of mathematical concepts such as fractions, percentages and ratios
    • Committed to diversity and inclusion
    • Reliable transportation
    Now Pay:

    Pay

    Franklin Energy reasonably expects the starting salary for this position to fall between $48,000 to $53,000 annually. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs.

    Now Benefits:

    Benefits

    Franklin