Neonatal ICU Level IV Clinical Nurse Supervisor

About the facility

Medical City Dallas is an 895+ bed tertiary care center recognized for advanced medical facilities and a commitment to excellence in patient care. Patients travel from across the U.S. and other countries for treatment by our 400+ in-house physician specialists and 1,500+ physicians, many recognized as world leaders in their specialties. The facility includes a full-service adult hospital, pediatric hospital, separate adult and pediatric emergency rooms, outpatient clinics, and diagnostic centers. Providers have access to state-of-the-art technology and pioneer new medical procedures to accommodate patient needs. As part of the Medical City network, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.

About the role

The Clinical Nurse Coordinator (CNC) ensures and delivers high-quality, patient-centered care and coordination of all functions in the Neonatal Intensive Care Unit (NICU) during the designated night shift (7:00 PM – 7:00 AM). In collaboration with the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serving as a resource for staff and modeling the organization’s vision, mission, and values to support an unparalleled patient experience and clinical outcomes.

Responsibilities

• Assists with admission and discharge processes to ensure efficient throughput and high-quality, patient-centered care.
• Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
• Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
• Supports a patient-first philosophy and engages in service recovery when necessary.
• Supports the facility’s efforts to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
• Provides recommendations related to interviewing, selecting, and training new staff; implements courses of action, including training and development, conflict resolution, personnel policy compliance, performance evaluations, and/or disciplinary actions.
• Assists with staff scheduling and manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
• Supports proper inventory control and assists with managing supplies and equipment.

Requirements

• BSN required; MSN preferred.
• Texas RN license or compact license accepted.
• Basic Cardiac Life Support (BCLS) must be obtained within 30 days of employment start date.
• NTD Cardiac Stable Module must be obtained within 18 months of employment start date.
• Neonate Resuscitate must be obtained within 6 months of employment start date.
• STABLE must be obtained within 18 months of employment start date.
• At least two (2) years of Level IV NICU RN experience in an acute care hospital.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay, including prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, and long-term care coverage.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family-building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Schedule

Full-time night shift: 7:00 PM – 7:00 AM.