NEO Coordinator

MediaCross · Norfolk, VA · 5 days ago

On-siteAdministrativeFull-time

Facilitating and supporting new employee orientation class activities with a detailed schedule
Presenting briefings to large classes on relevant information
Run, analyze and distribute data utilizing Microsoft Excel and government databases
Reviewing data submitted by potential employees to confirm their professional qualifications, ensuring employees meet all pre-employment requirements and minimum job qualifications
Loading and updating data into HRMS and HRMS Discoverer for new employees
Scheduling potential employees for upcoming orientation weeks, including verifying personal documentation
Serving as main point of contact for all new hires, providing them with reporting instructions and assistance as needed prior to and during new employee orientation
Corresponding with various departments to ensure training, processing, and scheduling are conducted smoothly
Checking employment eligibility through E-Verify
Providing exceptional customer service to all potential and current employees
Managing in-processing, delivery and transportation for Federal Official Personnel Files, CACs and other new employee onboarding paperwork
Carrying and responding to the assigned Duty Phone during and after work hours
Working flexible hours due to varying schedules and customer needs
Other duties as assigned

Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance
Minimum High School Diploma or equivalent required
Associates Degree or Bachelors Degree preferred
Minimum two years' customer service experience required
Proficiency in Microsoft Outlook and Word required
Proficiency in Microsoft Excel required
Proficiency in working on a computer with a Microsoft operating system required
Data entry experience preferred
Professional and effective communication skills required, in-person, phone and email
Adept at and confident in public speaking
Extremely detail-oriented and focused on accuracy
The ability to multitask and effectively work within multiple databases
The ability to adapt to changing situations and processes
The ability to quickly gain advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes
Works well in a team setting

Prolonged periods of sitting at a desk and working on a computer
Prolonged periods of physically moving, standing and presenting (4+ hours a day)
Must be able to lift up to 15 pounds at times
Must be able to navigate to/from/within office facilities, Naval Station Norfolk Pass and ID office, and contract hotel

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