Neighborhood Coordinator

About the Role

Location: Inglis House. The Neighborhood Coordinator is responsible for reminding residents of their scheduled specialist and physician appointments, managing all residents’ charts, preparing medical record packets for appointments, and coordinating communication among residents, clinical staff, and physicians.

Responsibilities

• Schedule and track monthly labs and diagnostic tests (e.g., EKGs, x‑rays) and ensure timely filing of results.
• Maintain lab books, charts, and accurate alphabetical filing systems.
• Process new admission charts and close charts per policy; verify documentation for resident deaths.
• Run and print required daily reports (bowel/bladder, ADLs, rounding sheets, 672).
• Greet technicians, prepare MobileX forms, and ensure signed orders are attached.
• Make shift rounds, update communication tools, and share resident updates with clinical leaders.
• Answer phones using the standard greeting; assist with faxing, copying, and non‑clinical support.
• Facilitate communication between staff, residents, and physicians; assist with resolving concerns.
• Complete monthly audits and MD visit tracking; ensure documentation is timely and accurate.
• Partner with the Director of Nursing, Clinical Leaders, Neighborhood Coordinators, and the Director of Health Information and Compliance on scheduling‑related matters and documentation requirements.
• Maintain confidentiality and professionalism when handling resident information and scheduling issues.

Requirements

• High school diploma or equivalent required; associate’s degree in healthcare administration or a related field preferred.
• Minimum 2 years of experience in healthcare scheduling, transportation coordination, or administrative support, preferably in a long‑term care or residential setting.

Skills

• Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel) and electronic scheduling systems.
• Excellent verbal and written communication skills; ability to interact effectively with diverse stakeholders.
• Outstanding organizational and time‑management abilities; capable of managing multiple priorities under tight deadlines.
• Ability to maintain composure and professionalism in a fast‑paced, dynamic environment.
• Detail‑oriented with a commitment to accuracy and follow‑through.
• Demonstrated ability to handle confidential information with discretion.

Pay

$18.20 per hour

Join Us

This is your chance to be part of a dedicated team, including individuals with disabilities, that is making a difference daily. If you’re ready to make a significant impact and lead with passion, we’d love to hear from you.