(NAVY LODGE NORFOLK) HOUSEKEEPING ATTENDANT

About the Role

Performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property, including cleaning guest rooms, interior public spaces, storage areas, laundry rooms, and exterior spaces.

Responsibilities

• Cleans guest rooms and other assigned areas, including vacuuming, mopping, dusting, scrubbing, washing, and moving items.
• Operates cleaning equipment such as vacuum cleaners, carpet cleaners, waxers, and polishers.
• Empties wastebaskets, dusts, waxes, and polishes room furniture.
• Washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, and other bathroom fixtures.
• Washes and replaces window treatments, cleans ceiling fixtures, and changes light bulbs using ladders and scaffolds.
• Moves furniture to clean under and behind, and uses step stools to clean windows, cabinet tops, mirrors, and picture frames.
• Cleans kitchen areas, including stoves, ovens, microwaves, refrigerators, cabinets, and floors; washes and disinfects dishes, utensils, and cookware.
• Cleans and ensures proper functionality of luggage racks, hangers, TVs, alarm clocks, and in-room phones.
• Places proper number of amenities in rooms, removes and replaces bed linen, and inspects mattresses and pull-out sofas.
• Greets and welcomes guests while maintaining outstanding guest relations and ensuring privacy and security.
• Cleans, vacuums, and mops corridors, stairways, guest laundry, patios, and balconies.
• Shampoos rugs, carpets, and polishes rails of stairways on a regular basis.
• Performs deep cleaning as required, including defrosting refrigerators, cleaning windows inside and out, and spot-treating carpets.
• Maintains cleanliness and order of storage rooms and communicates the status of cleaned rooms to supervisors.
• Accomplishes minor repairs and maintenance of equipment and reports major repair needs to supervisors.
• Cleans and inspects exterior spaces such as parking lots and outside passageways.
• May load and unload trucks or vans and assist with receiving, assembling, storing, and delivering supplies.
• Uses hand tools such as hammers, pliers, box cutters, and crowbars for various tasks.
• Manages pass keys and other assigned keys, returning them at the end of each shift.
• Reports unusual circumstances, such as unauthorized pets, extra guests, or missing luggage, to supervisors.
• Handles lost and found items, reporting them to the housekeeping supervisor immediately.
• May set up, break down, and clean the complimentary self-service breakfast bar, including heating, displaying, and replenishing items.
• Completes all required safety and security training and maintains a clean and safe environment.
• Applies knowledge of blood-borne pathogens and safety measures for handling contaminated linens and personal care items.
• Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity.
• Performs laundry operations at the facility.
• May be required to possess a valid state driver’s license for travel to other lodging facilities.
• May be required to obtain NHG housekeeping certification within 6 months of employment.
• Performs other related duties as assigned.

Requirements

• No experience required.
• High school graduate or equivalent preferred.
• Moderate physical effort, including moving furniture and using hand or lightweight powered cleaning equipment.

Schedule

Part-time (20 - 34.5 hours per week).