Natural Living Manager
About the role
If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!
Responsibilities
- Prepares the weekly sales and labor projections for the Vitamin & Body Care Department in order to maximize sales and profits; ensures department operations are within the labor percentage allowed.
- Maintains and controls all costs and expenses; includes proper ordering, inventory control, avoiding out of stock goods and/or overstocks, controlling shrink, and monitoring ad displays.
- Manages the department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
- Oversees shift operations including writing and/or approving department work schedules.
- Sustains a high level of product knowledge and product preparation. Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
- Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
- Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
- Maintains cleanliness of natural living aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
- Balances the natural living general ledger and financial statements.
- Coordinates events such as lectures and health fairs with Marketing.
Qualifications
- High school diploma or equivalency degree.
- Minimum of 4 years professional experience.
- Preferred 3-5 years grocery retail experience in Vitamin & Body Care department processes and procedures.
- Previous experience in a natural foods industry is a plus.
Skills and Abilities
- Maintain the highest level of customer service at all times.
- Adapt to the ever changing high volume retail while working in a cross-functional team environment.
- Take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
- Advanced attention to detail with the capability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
- Knowledge with MS Office including Outlook, Word, and Excel.
- Able to multitask and have excellent organizational skills is essential.
- Familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
- Advanced knowledge of math, weights, and measures.
- Ability to analyze and interpret Company financial statements and results.
- Advanced knowledge of Natural Living products and ability to reference customer questions.
Benefits
- All positions at Fresh Thyme Farmers Market are required to execute their daily job responsibilities in addition to focusing on sales and customer service.
- Team member discount.
- Career growth opportunities.
Pay
The pay range for this position is listed below. The actual rate offered will meet or surpass the legal wage requirement for the job's location. $20.50 - $30.05 This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Specific pay rates will be within this range and based on your experience, qualifications, and skills compared to the internal team of this role. Compensation for this position also includes incentive bonus opportunities that may vary based on individual and company performance. Specific details will be discussed during the hiring process.
Schedule
Our team members Thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part-time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development. Come Thrive with us!