National Sales Administrator

About the role

The National Sales Administrator plays a crucial role in the efficient operation of the branch, supporting the Branch Manager and participating in the membership-only big-box retail store project ("Project"). This position involves assisting with project management, customer service, and administrative tasks.

Responsibilities

• Keep the Branch Manager updated on the status of the projects using various communication methods.
• Prepare periodic reports showing project information like sales volume, potential sales, and status of active pursuits.
• Ensure brokers, customers, and vendors receive excellent customer service.
• Review customer orders and ensure they are processed through the order processing system.
• Receive and respond to broker inquiries about order information, such as unit price, inventory, shipping dates, and anticipated delays.
• Respond to broker inquiries or complaints and direct them to responsible personnel.
• Check inventory to determine the availability of requested merchandise through communication with internal and external sources.
• Organize, maintain, and file relevant records.
• Communicate cross-functionally with all internal employees involved in the project.
• Monitor and update shipping schedules to meet customers' needs.
• Follow-up with relevant parties (Product Development in Japan, vendor/shipper, branches, and brokers) to ensure timely and accurate deliveries.
• Perform daily registration activities including printing invoices, matching purchase orders as necessary, checking on payments, forwarding cash receipts to the accounting department, mailing invoices, creating payment orders, and filing permanent copies.
• Calculate and create payment orders for broker commissions for review.
• Provide brokers with product information including pricing, delivery, inventory stocking, and back-order availability, functional equivalent cross-matches, and value-added product information.
• Perform other related duties as required.

Requirements

• Bachelor’s degree or 4 years of related sales, office, or business experience.
• Thorough knowledge of Microsoft office software (Word, Excel, Outlook, PowerPoint) and Oracle ERP software.
• General office skills.
• Understanding of Asian food products.
• Excellent interpersonal, written, and verbal communication skills with the ability to manage confidential information appropriately.

Qualifications

• Knowledge of Asian Food products sold by the Company.
• Knowledge of office methods and practices including familiarity with office equipment.
• Good interpersonal, written, and verbal communication skills.
• Ability to collaborate with various personnel, inside and outside of the company.
• Strong customer service mindset with the ability to initiate and sustain productive business relationships with customers and vendors.
• Good problem-solving skills with the ability to develop solutions or various options to issues/problems.
• Good organization skills: ability to organize and prioritize numerous tasks and complete them under various time constraints.
• Ability to use the telephone in a professional and courteous manner.
• Ability to assemble, sort, and/or distribute documents, supplies, and/or materials/items.
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
• Ability to follow written and/or oral instructions.
• Ability to listen to, and understand, information and ideas as presented verbally, ask questions as appropriate, and not interrupt at inappropriate times.

Skills

• Knowledge of office methods and practices including familiarity with office equipment.
• Good interpersonal, written, and verbal communication skills.
• Ability to collaborate with various personnel, inside and outside of the company.
• Strong customer service mindset with the ability to initiate and sustain productive business relationships with customers and vendors.
• Good problem-solving skills with the ability to develop solutions or various options to issues/problems.
• Good organization skills: ability to organize and prioritize numerous tasks and complete them under various time constraints.
• Ability to use the telephone in a professional and courteous manner.
• Ability to assemble, sort, and/or distribute documents, supplies, and/or materials/items.
• Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
• Ability to follow written and/or oral instructions.
• Ability to listen to, and understand, information and ideas as presented verbally, ask questions as appropriate, and not interrupt at inappropriate times.

Benefits

Wismettac offers competitive pay and many perks/benefits, including:

• Starting Range: $20.00 to $35.00 per hour
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more (please see attachment for benefit summary)

Most benefits require employee contribution.

Pre-employment drug testing is required. Must be authorized to work in the United States on a full-time basis for any employer.