National Program Manager

Your Job

As the National Program Manager, you will support the Hummingbird® and GP Corrugated sales team with value chain solutions for supply chain options, new item development, and design to drive sales growth and customer satisfaction. Your role involves developing program management initiatives to maximize revenue and client retention by providing value chain solutions to customers. You will collaborate with internal teams and report to the Manager of Account Services.

To excel in this role, you should have knowledge of the entire manufacturing process, from digital print technology to corrugating to converting and logistics. You need to develop program management initiatives to maximize revenue and client retention by providing value chain solutions to customers. You should understand the disruptive potential of digital printing and use your creativity and relationship skills to develop new business opportunities. Additionally, this is a customer-facing position where you are responsible for the entire program. You will promote Hummingbird® ecosystem as the easy option for high-graphic growth ambitions of new clients.

Our Team

At Hummingbird®, we leverage our passion and knowledge of digital print technology, corrugate packaging partners, and supply chain solutions to safely create uniquely better experiences and outcomes that advantage our customers in their markets.

Location

This is a hybrid position with 4 days in our Cincinnati, OH office and travel in the field up to 25% of the time.

What You Will Do

• Serve as day-to-day contact for assigned accounts while developing effective strategies/tactics for program engagement and decision-making
• Responsible for the new item lifecycle from concept to production, establishing clear objectives and timelines for GP Facilities/Third Party provider value chain programs, taking full responsibility for their success
• Foster productive relationships between clients and Hummingbird® by maintaining strong communication channels, delivering white-glove customer service by identifying customer needs, resolving issues, and identifying cross-selling/upselling opportunities
• Utilize various applications and knowledge forums for effective communication
• Promote Hummingbird® ecosystem as the easy option for high-graphic growth ambitions of new clients
• Regularly assess program effectiveness and identify areas for growth by removing barriers
• Ensure all new programs comply with GP compliance and legal requirements

Who You Are (Basic Qualifications)

• Bachelor’s degree or equivalent high graphics work experience
• At least 3 years of project or program management experience
• Solid understanding of plant manufacturing capabilities and operational challenges

Preferred Qualifications

• Working knowledge of at least one of the following printing and substrate processes: Flexographic printing, Lithographic printing, Digital printing, General printing processes (press operations, color management, prepress), Corrugated printing/production
• Experience working for either a CPG or for a vendor / supplier to major CPG’s with a solid understanding of their procurement, supply chain requirements
• Experience in product management, marketing, and business strategy, especially in the graphic packaging industry
• Experience in executing complex business development projects requiring cross-functional collaboration both internally and externally
• Master's of Business Administration or technical training in packaging manufacturing

What Will Put You Ahead

• Working knowledge of at least one of the following printing and substrate processes: Flexographic printing, Lithographic printing, Digital printing, General printing processes (press operations, color management, prepress), Corrugated printing/production
• Experience working for either a CPG or for a vendor / supplier to major CPG’s with a solid understanding of their procurement, supply chain requirements
• Experience in product management, marketing, and business strategy, especially in the graphic packaging industry
• Experience in executing complex business development projects requiring cross-functional collaboration both internally and externally
• Master's of Business Administration or technical training in packaging manufacturing

Who We Are

We are Koch companies, and we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Our Benefits

• Medical
• Dental
• Vision
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Disability
• Retail
• Education Assistance
• Infertility Assistance
• Paid Parental Leave
• Adoption Assistance

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).