National Field Sales Trainer, Genetics, Endocrine, Metabolic (GEM)

About the role

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

Responsibilities

Field Coaching and Sales Capability Development

• Conduct field rides and coaching sessions with sales representatives to reinforce approved selling skills, messaging, and execution standards.
• Observe customer interactions and provide timely, actionable coaching focused on improving performance and business impact.
• Identify individual and team development opportunities related to selling skills, clinical acumen, account planning, business ownership, and customer engagement.
• Support a culture of continuous learning, accountability, and performance excellence across the Nation.
• Reinforce best practices and desired behaviors aligned to company expectations and commercial objectives.

National-Level Strategy Pull-Through

• Partner with the National Director to support pull-through of brand strategy, field strategy, and national commercial initiatives.
• Help ensure consistency of approved messaging and selling approaches across regions within the Nation.
• Support implementation of marketing campaigns, training programs, launch initiatives, and key business priorities.
• Translate national training and marketing direction into practical field applications.
• Identify barriers to execution and recommend solutions to improve field adoption and effectiveness.

Insights, Feedback, and Gap Identification

• Provide regular insights and feedback to the National Director, Area Business Directors, Marketing, and Commercial Training.
• Identify gaps in marketing messaging, sales resources, field strategy, training content, and field team readiness.
• Share observations on customer engagement, competitive dynamics, market access considerations, and field execution challenges.
• Recommend enhancements to training, tools, messaging reinforcement, and coaching approaches.
• Act as a feedback conduit between field teams and internal commercial stakeholders.

Cross-Functional Collaboration

• Collaborate with Area Business Directors to identify regional performance opportunities and development needs.
• Partner with Commercial Training to reinforce training programs and provide feedback on training effectiveness.
• Partner with Marketing to share field insights related to messaging clarity, customer response, resource utilization, and strategic pull-through.
• Support meetings, workshops, POAs, launch meetings, and other training or commercial events as needed.
• Influence without direct authority to drive alignment, consistency, and field adoption.

Compliance and Operational Excellence

• Ensure all coaching, training reinforcement, and field activities are conducted in accordance with company policies and applicable legal, regulatory, and compliance requirements.
• Reinforce the appropriate use of approved materials and messaging.
• Maintain accurate documentation of field coaching activities, insights, and development themes as required.
• Demonstrate strong judgment when providing feedback, escalating concerns, and representing field needs to internal stakeholders.

Requirements

• Bachelor’s degree required.
• 7+ years of pharmaceutical, biotech, or specialty sales experience.
• Demonstrated success in field sales, launch execution, or competitive market environments.
• Strong understanding of sales execution, territory management, account planning, and customer engagement.
• Demonstrated ability to coach, influence, and develop others.
• Strong communication, facilitation, and presentation skills.
• Ability to synthesize field insights and communicate actionable feedback to leadership and cross-functional partners.
• Ability to travel frequently across the nation.

Preferred Requirements

• Prior experience in field sales training, sales leadership, mentoring, or coaching roles.
• Rare disease, Genetics, Endocrine, Metabolics or relevant therapeutic area experience.
• Experience supporting first-in-class launches or highly competitive markets.
• Experience partnering with Marketing, Sales Leadership, and Commercial Training.
• Strong clinical aptitude and ability to translate complex information into clear field application.