National Account Specialist

The National Account Specialist (NAS) manages and develops a portfolio of smaller and emerging national clients, serving as the primary contact to foster strong relationships, ensure operational excellence, and drive profitable growth. Key responsibilities include understanding client needs, identifying expansion opportunities, supporting program execution across locations, and partnering with internal teams such as Operations, Sales, Finance, and Marketing to resolve issues and support growth. The role involves managing contract activities, preparing client business reviews, monitoring account performance, and coordinating onboarding and implementation of new services. The NAS collaborates cross-functionally to maximize client satisfaction and account potential, maintaining accurate records in CRM systems like Salesforce, and traveling up to 50% for client meetings and reviews. Qualifications include a bachelor’s degree or relevant experience, 2-4 years in account management, sales, or customer relations, strong organizational and financial acumen, excellent communication skills, and proficiency in CRM and Microsoft Office tools. This remote role can be based in various metropolitan areas and offers competitive compensation and comprehensive benefits. The position emphasizes adaptability, client focus, and cross-functional collaboration to meet business objectives.