National Account Manager

Position Summary

Mud Pie is a leading lifestyle brand specializing in home décor, gifts, and apparel. We are seeking a National Account Manager to join our National Sales team. This role involves account maintenance, growth, and prospecting for new business.

Essential Duties and Responsibilities

• Executing strategic sales growth objectives for key accounts.
• Maintaining existing sales accounts order volume.
• Cross-functional coordination with other departments to achieve sales objectives, including Accounting and Finance teams, warehouse, and logistics teams.
• Direct customer and buyer presentations, including sales call preparation for new product line presentations and line reviews.
• Product, pricing, item inventory, and collateral management.
• Acting as sales call lead – on sight and traveling to trade shows.
• Daily account maintenance, including responding to customer requests (samples, order status, etc.).
• Reporting analysis and monitoring of item performance.
• Resolving all customer-related issues with assigned accounts (pricing discrepancies, credits, order processing, ship windows, etc.).
• Communicating changes in product line.
• Identifying, prospecting, and developing new business.
• Managing order planning support.

Requirements

• Minimum 3-5 years’ experience in sales or direct retailer account sales.
• Experience managing grocery retailer accounts is preferred.
• Excellent communication both verbally and in writing (internally and externally).
• A self-starter with a proactive, results-driven mindset and the confidence to pursue new opportunities.
• Strong strategic thinking and problem-solving skills, with the ability to identify customer needs and translate them into effective solutions.
• Strong time management and multitasking skills, with the ability to manage multiple projects effectively in a fast-paced environment.
• Experience in the infant, apparel, gift, fashion, and/or home décor industries is a plus.
• Travel required 20% of time.
• Must be able to commute to our office in Stone Mountain, GA Monday-Thursday.