National Account Manager

Located in or near Dallas, TX, Houston, TX, or San Antonio, TX. Reports to the Director of Business Development. Direct reports: No. Salary range: $75,000–$95,000 (depending on skills and knowledge).

About the role

We’re looking for a high‑performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation.

Responsibilities

• Cold call outreach and customer prospecting/follow‑up via phone, email, and messaging services on a daily basis (≈75%).
• Prepare reports of business transactions, rate requests, sales leads, etc.
• Conduct presentations that involve research and detailed work to emphasize features and related benefits (≈10%).
• Travel up to 12 days per month throughout assigned territories in Canada and the Western United States, calling on high‑volume, high‑revenue accounts (≥$250,000 gross revenue per year) to maintain and increase business, keep them informed of new services and company changes (≈25%).
• Negotiate major contracts involving detailed work and research; assemble tender packages including rate proposals, company information, equipment details, and financials (≈25%).
• Stay current on changes with customers and the competition; suggest improvements such as packaging to reduce claims and recommend innovative solutions that reduce costs, save time, improve revenues, and increase efficiency (≈25%).
• Manage approximately $10–15 million in gross revenue per year (about 100–150 accounts).
• Customer Relations and Business Development:
  • Respond to all customer concerns, complaints, and requests (≈25%).
  • Ensure the right information is gathered from the customer regarding density, packaging, volumes, etc. (≈15%).
  • Keep up to date on changes with customers and the competition to maintain and increase business and inform them of new services and company changes (≈10%).

Requirements

• 5+ years of experience in sales or relevant industry experience.
• Self‑motivated and results‑driven.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, problem‑solving, and decision‑making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills.
• Ability to gain a strong understanding and working knowledge of:
  • CCFS markets, contracts, pricing publications, and competitors.
  • CCFS infrastructure and operating characteristics.
  • CCFS information and reporting systems.
  • Interline partner systems, capabilities, and procedures.
  • Transportation industry behavior, including CCFS pricing mechanisms and costing systems.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off.
• 401K Retirement Plan – match up to 4%.
• Biweekly pay.