Nail Technician - Waldorf Astoria Chicago

Responsibilities

• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns to ensure an exceptional spa experience
• Deliver professional nail services: Perform manicures, pedicures, polish applications, acrylics, paraffin treatments, and other nail services according to spa menu, guest preferences, and established quality and health standards
• Maintain a spotless environment: Ensure workstations, tools, and equipment are consistently clean and sanitized in compliance with regulatory and guest service standards
• Manage supplies and inventory: Monitor inventory of nail care products and tools, ensuring adequate stock and proper storage
• Stay current on industry trends: Maintain up to date knowledge of nail care techniques, tools, and products to enhance service quality and guest satisfaction
• Support daily spa operations: Assist with general spa duties as needed to ensure seamless service
• Maintain required documentation: Accurately complete any required records related to services, sanitation, and regulatory compliance

Qualifications

• A passion for spreading the light and warmth of Hospitality
• Acting with Integrity and always doing the right thing
• Inspiring others through Leadership
• A belief that Teamwork drives the best outcomes
• A sense of Ownership and accountability
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact

About the Role

The Waldorf Astoria Chicago is a luxury hotel located in the prestigious Gold Coast neighborhood of Chicago, Illinois. Known as one of the Best Hotels in the World and the Top Hotel Spa in the U.S., the hotel offers 215 rooms, over 5,000 square feet of meeting space, and four food and beverage outlets, including a restaurant, two bars, and in-room dining.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next