Nail Technician

Responsibilities

• Greets and welcomes guests upon arrival
• Provides information to guests and members about treatments and services and provides demonstrations if needed
• Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)
• Maintains proficiency in all components of hand and foot treatments
• Promotes and sells spa products
• Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)
• Maintains consistent spa inventory and orders supplies as needed
• Ensures the privacy of all guests, adhering to draping policies
• Follows all guidelines regarding proper sterilization
• Promotes home regimen program to clients
• Adheres to time length and treatment protocols
• Affords assistance with the promotion of treatment services at member/guest orientations
• Performs Spa Reservations Agent duties as required
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
• Solves guest problems and is empowered to act in absence of manager
• Maintains records for all VIPs, special requests, etc.
• Attends appropriate resort and departmental meetings
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up-sells other resort services and amenities to guests

Qualifications

• High school diploma or equivalent
• At least one year previous experience in a similar setting preferred
• Valid Oregon cosmetology license to perform nail care required
• At least one year customer service experience required