MV Field Service Tech I, Switchgear

Assist in start-up commissioning, integration, emergency service, and troubleshooting of Vertiv medium-voltage electrical switchgear, circuit breakers, protective relays, PLCs, meters, and other automated devices. Perform mechanical repairs and modifications while maintaining excellent rapport with customers, co-workers, sales representatives, and management through continuous communication.

Responsibilities

• Assist in start-up commissioning, integration, emergency service, and troubleshooting of Vertiv 15KVAC electrical switchgear
• Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others
• Evaluate the operating conditions of equipment
• Interact comfortably with all levels of internal and external customers
• Manage your own schedule with self-motivation
• Perform general and preventive maintenance on switchgear
• Respond to emergency calls at customer’s request
• Strive to provide all customers a “first-time fix” for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitor and ensure compliance with all safety policies, procedures, guidelines, and laws
• Provide accurate and timely reporting of timecards, expense reports, etc.
• Drive continuous improvement

Requirements

• 3+ years of hands-on medium-voltage switchgear or field services experience
• Training in electrical theory and technologies
• Experience and/or prior military service performing applicable job duties
• Familiarity with electrical/electronic test equipment and fundamentals
• Ability to read schematics and blueprints for power control and automation
• Power distribution, AC/DC, voltage circuit theory, and practical troubleshooting skills
• Background in electrical power, including medium voltage and experience with most types of switchgear testing
• Experience with programming PLCs and HMIs (a plus)
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Specific vision abilities: close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Valid driver’s license
• Foster a customer-first mindset
• Successfully pass a drug test prior to employment (role is safety-sensitive)
• Complete and pass a pre-employment background check

Qualifications

• High school diploma or GED

Physical Requirements

• Consistently lift up to 50 pounds
• Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders)
• Frequent driving (car, van, truck)

Environmental Demands

• Exposure to extreme cold (below 32°F) and extreme heat (above 100°F)
• Medium to high noise levels (need to shout to be heard)
• Working around moving machinery (forklifts, tractors)
• Required use of protective equipment (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors with no effective protection from weather

Schedule

80% travel time required.