Music School Studio Coordinator

The Studio Coordinator

Support daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment.

Handle complex scheduling, and manage phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, and Canva.

Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns.

Ensure a safe experience for students by overseeing adherence to the School of RockSOR Code of Conduct and safety policies.

Understand and pitch the music program to prospective families, lead school tours, and enroll new students to support school growth.

Provide support to the General Manager by assisting with special projects and handling a variety of administrative responsibilities as required.

• Availability for select weekdays from 2 PM to 9 PM, and one weekend shift from 10 AM to 6 PM

Requirements

• 2+ years working Front Desk, Reception, and/or Customer Service role
• Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
• Experience and interest in working with children
• Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving
• Ability to be adaptable and flexible under pressure
• Excellent communication skills, both verbal and written
• Good team player who collaborates
• Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity

Benefits

• 401(k)
• Paid time off
• Training & development