MUSEUM PROGRAM ASSISTANT - 08292026-80667

About the role

The Tennessee State Museum seeks a Museum Program Assistant to engage the public by leading historical tours and delivering educational programs at the Museum, the Tennessee State Capitol, and at off-site events. This role requires effective communication, strong public presentation skills, and a solid foundation in Tennessee history.

Responsibilities

• Present historically accurate interpretive tours and educational programs for Museum exhibits and the Tennessee State Capitol.
• Research and learn Tennessee historical and geographical information to support high quality program delivery.
• Assess the age and knowledge level of tour groups to provide accessible, age appropriate content, including accommodations for special needs groups.
• Deliver statewide educational outreach such as teacher professional development, festivals, and conferences.
• Research, write, and develop curriculum content for educational programs delivered both virtually and on-site.
• Provide supervision and customer service in the Museum's children's gallery.
• Assist with maintaining and updating educational materials such as lesson plans and traveling trunks; recommend improvements to existing programs.
• Collect and report visitor data related to programs, tours, traveling trunks, and gallery visitation.
• Support the Museum Program Coordinator with scheduling groups and necessary program resources.
• Require weekend and holiday work to support museum operations and public-facing services.

Requirements

• Graduation from an accredited college or university with a bachelor's degree.
• Qualifying experience in educational system or professional museum work may be substituted for the required education, on a year for year basis, to a maximum of four years.
• Complete a background clearance application which includes releasing all records involving any criminal history.
• A valid motor vehicle operator's license is required.

Competencies (KSA's)

• Decision Quality
• Instills Trust
• Communicates Effectively
• Plans and Aligns
• Customer Focus
• Knowledges History and Archeology
• Judgment and Decision Making
• Active Learning and Listening
• Time Management
• Speaking Abilities
• Written Comprehension

Tools & Equipment

• Personal Computer
• Telephone
• Printer/Copier/Scanner
• MS Office Software
• Motor Vehicle

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.