Murray's Cheese Specialist - Pacifc Northwest
Murray's Cheese · Portland, OR · 1 mo ago
OTHRFull-time
Position Summary
The primary responsibility of the Murray’s Cheese Specialist is to provide strategic, on‑the‑ground support for the merchandising, training and operations of Murray’s Cheese shops to enhance customer experience and achieve sales goals. This position requires living in or near Portland, OR.
Responsibilities
- General: Embody the Murray’s Cheese mission and enthusiastically represent the brand every day. Lead store teams to execute customer service, merchandising, and sales strategies to Murray’s standard in order to achieve sales goals.
- Training: Administer Murray’s Cheese Core Curriculum for all new store teams, including hands‑on operational & production training, classroom‑based training and educational product tastings. Communicate with store teams to identify training needs and schedule accordingly. Conduct supplemental trainings as needed, maintain training records for internal and division teams.
- Brand Standards & Program Execution: Coach, teach and train store teams to understand and uphold Murray’s Brand Standards. Champion brand standards to division & store leadership and ensure compliance via surveys and follow‑up communication. Share Period Execution Materials, communicate via Period Execution Calls, and follow up during store visits to ensure teams are executing to standard and provide coaching.
- Engagement Events Support: Assist store teams with Murray’s Cheese Engagement Events, coordinating with the Division Cheese Specialist to influence staffing, set‑up requirements for demos, merchandising displays, POS, product needs, etc.
- Territory Management: Build and maintain strategic relationships with the Division Cheese Specialist, Cheese Masters, store teams, store management, DB managers, and other key players to advance initiatives. Influence hiring at store level to shape the caliber of cheesemongers. Communicate on‑the‑ground feedback to Murray’s leadership to support national program strategies, including training, service, merchandising, and product strategy. Schedule travel and store visits to balance new store openings, sales targets, focus stores, and overall territory management.
- Administrative Duties: Manage Travel & Entertainment expenses within allocated budget and report discrepancies promptly. Complete expense reports, territory management sheets, scheduling, and focus store objectives. Support training of new Murray’s Cheese Specialists as needed.
- Other duties as assigned.
Requirements
- 1–4 days of travel per week, pending business needs.
- 3–5 years retail experience, preferably in cheese.
- Extensive product and industry knowledge; CCP preferred.
- Proven track record in meeting sales goals.
- Ability to analyze and leverage sales reports to take informed actions.
- Proficient with Microsoft Office Word, Excel, and Outlook.
- Team player who enjoys collaborating on all fronts.
- Must be willing to relocate to the specific region of the country to fulfill business needs.
Benefits
- Weekly pay.
- Three weeks paid vacation and sick time.
- 401(k) company match.
- Comprehensive medical, dental, and vision benefits.
- Pretax commuter, healthcare, and dependent care benefits.
- Discounts on Murray’s products and restaurant.