Murray's Cheese Clerk
Kroger · Charlottesville, VA · 1 mo ago
On-siteAdministrativePart-time
Responsibilities
- Create an environment that enables customers to feel welcome, important and appreciated.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of cheese specials.
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
- Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Understand the store's layout and be able to locate products when requested by customer.
- Stay current with present, future, seasonal and special ads.
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- PRACTICE PREVENTIVE MAINTENANCE BY PROPERLY INSPECTING EQUIPMENT AND NOTIFY THE APPROPRIATE DEPARTMENT OR STORE MANAGER OF ANY ITEMS IN NEED OF REPAIR.
- NOTIFY MANAGEMENT OF CUSTOMER OR EMPLOYEE ACCIDENTS.
- REPORT ALL SAFETY RISK, OR ISSUES AND ILLEGAL ACTIVITY, INCLUDING: ROBBERY, THEFT OR FRAUD.
- Able to work cooperatively in high paced and sometimes stressful environment.
- Able to manage conflict in a reasonable, non-confrontational and cooperative manner.
- Able to act with honesty and integrity regarding customer and business information.
- Able to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
- Minimum: Current food handlers permit once employed.
- Effective communication skills.
- Knowledge of basic math.
- Desired: High school diploma or equivalent.
- Retail experience.