Municipal Business Officer

About the role

The Municipal Business Officer (MBO) is responsible for managing and servicing a portfolio of municipal clients. In addition to being the primary point of contact and trusted financial advisor for the client, the MBO is accountable for prospecting new business with state, counties, towns, villages, cities, school districts, utilities, and other quasi-public entities while retaining and deepening existing relationships. The Municipal Business Officer is also asked to sell and service the CDARS/ICS concept / products to the municipalities to increase our relationships overall.

Responsibilities

• Visits new and existing municipal customers on a continuous basis, determining and recommending products/services to address client needs.
• In addition, identify and attend appropriate conferences, preparing and structuring proposals, and actively bidding on municipal opportunities.
• Work closely with branch personnel by providing mentoring and coaching on a regular basis to ensure sales and customer service standards are being met or exceeded.
• Keeps apprised of Bank products/services to ensure appropriate recommendations are made for both municipal customers and municipal employees.
• Keeps apprised of changes to regulations governing the municipal deposit and municipal bond business and makes recommendations of modifications required to Management.
• Assists in the pricing of bids on local municipal debt obligations, gathering financial data to perform credit review, and attend debt closing activities.
• Makes recommendations to price services (i.e. lockbox) accordingly to make relationship profitable and maximize Bank net income.
• Makes recommendations to Management regarding the proper sizing of municipal deposit account base.
• Provide technical support and training to municipal customers related to Digital Banking, Cash Management services, & Lockbox as well as provide cash management assistance and advice to retail branches to promote a cash management sales environment.
• Work on the annual budget with the team when asked.
• Cross-selling opportunities to meet additional customer needs by working with channel partners to deliver other products or services.
• Keep a strong communication within the team and provide support to other MBO’s relationships as needed.
• Open new accounts and service existing ones for municipal and reciprocal deposit relationships to reduce branch traffic.
• Stay apprised on current market rates and have an in-depth